Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn Filion

Human Resource Specialist
Lansing,MI

Summary

Well-qualified Host, Server, and Human Resource Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Disciplined professional experienced in document management and time management. Offers skills in recordkeeping, knowledge of information security practices and background in office standards. Looking to put knowledge and abilities to good use in clerical position focused on information and document oversight.

Overview

3
3
years of professional experience

Work History

Human Resources Specialist

Army National Gaurd
Lansing, MI
01.2022 - Current
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities 24/7
  • Oversaw teams planning, implementing and realigning field and base operational strategies.
  • Conducted and oversaw briefings and debriefings.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts. E.g. 72 hour field event
  • Maintained energy and enthusiasm in fast-paced environment.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Server

Cheddars Stratch Kitchen
Lansing, MI
06.2021 - 01.2022
  • Cultivated warm relationships with regular customers.
  • Worked with systems to place orders, and handle complimentary items. Managing 6 table sections at once with large parties.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Hostess

Texas Roadhouse Restaurant
Lansing, MI
11.2019 - 03.2020
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Being team player
  • Treating customers as guests.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Planned and executed over 30 - 2-20 guest parties by organizing menus, spaces and special requests

Hostess

Cracker Barrel
Mason, MI
08.2018 - 11.2019
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Clean around restaurant and podium
  • Constantly being team player with all my coworkers and helping guests with anything restaurant or retail related.
  • Supervised party area and delivery of services to verify guests complied with facility safety rules.
  • Arranged tables and seating to comfortably seat party guests. E.g. seating from 5-50 guests
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.

Education

High school diploma -

Mason High School
Mason, MI
06.2020

Skills

  • Guideline Compliance
  • Guest Relations Management
  • Warm and Friendly
  • Front- and Back-Of-House Coordination
  • Special Requests and Substitution
  • Advertising Techniques
  • Personnel Documentation Verification
  • Benefits and compensation

Timeline

Human Resources Specialist

Army National Gaurd
01.2022 - Current

Server

Cheddars Stratch Kitchen
06.2021 - 01.2022

Hostess

Texas Roadhouse Restaurant
11.2019 - 03.2020

Hostess

Cracker Barrel
08.2018 - 11.2019

High school diploma -

Mason High School

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Katelyn FilionHuman Resource Specialist