Kate Forrestt
Norwich,CT
Summary
Successful multitasker delivering prompt and friendly service to all guests with a positive attitude. Calm and organized in challenging situations. Efficient in stocking, serving, clearing, and setting tables while managing time effectively. Genuine team player taking initiative and thriving in fast-paced, high-pressure environments. Strong belief in bringing integrity, interpersonal skills, and attentive customer service to the workplace every day.
Overview
8
8
years of professional experience
Work History
Server
Hells Kitchen Foxwoods
Mashantucket, CT
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Explained menu items and suggested appropriate options for food allergy concerns.
Caregiver
Home Instead
Tolland, CT
02.2021 - 08.2024
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Assisted clients with activities of daily living such as bathing, dressing and grooming.
- Recognized early signs of distress or decline in health status and responded accordingly.
- Demonstrated excellent communication skills while interacting with clients, families and other healthcare professionals.
- Encouraged independence among clients while promoting dignity at all times.
- Helped clients with daily tasks, such as laundry, housekeeping, meal preparation and shopping.
- Developed meaningful relationships with clients, understanding their personal stories and daily routines.
Back Server
BNEG- Red Lantern
Mashantucket, CT
12.2018 - 09.2020
- Ensured all dishes, utensils, glasses, and sauces were properly stocked at all times.
- Provided assistance to servers as needed during busy periods of operation.
- Followed proper food handling techniques while preparing food items for service.
- Maintained a clean and organized work area to ensure safety and sanitation standards were met.
- Effectively communicated with chefs, servers and other kitchen staff to deliver meals on time.
- Utilized knowledge of menu items to provide accurate descriptions of dishes to customers upon request.
- Demonstrated proficiency in delivering food orders to tables quickly and efficiently.
- Expedite food.
- Reset and cleaned tables quickly to prepare for new customers.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Beverage Cart Attendant
Lake of Isles
Mashantucket, CT
07.2018 - 12.2018
- Stocked carts with merchandise including beer, soda, juices, snacks, liquor and mixers at the start of each shift.
- Took inventory and restocked beverage cart before and during shifts.
- Assisted customers with beverage orders, providing product knowledge and suggestions.
- Provided accurate change for customers in a timely manner.
- Responded to customer questions regarding general information and directed toward appropriate resources.
- Operated point of sales system, maintaining accountability for all transactions and balance of cash drawer.
- Ensured that all products were served according to company standards.
- Maintained an efficient workflow so that orders could be taken quickly without compromising quality of service.
Busser / Food Runner
David Burke Prime Steakhouse
Mashantucket, CT
03.2016 - 03.2018
- Provided superior customer service by quickly and efficiently delivering food to guests.
- Helped servers by delivering and refilling beverages, pre-bussing tables, and resolving guest requests.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Displayed knowledge and enthusiasm about the restaurant's menu.
- Prepared sauces as opening side work including ahi Amarillo (garlic) aioli, horseradish cream, basil oil, etc
- Maintained high standards of cleanliness and sanitation.
- Served water, popovers and butter and replenished items as necessary.
- Prepared table side Caesar salad & carved steak table side, ensuring the steak was cooked to guests liking and plating food appealingly.
- Quickly cleared and set up tables while keeping all items stocked at service stations.
- Served food to all guests in a high paced environment.
- Expedite food.
Education
High School Diploma -
East Lyme High School
East Lyme, CT06.2015
Skills
- Time Management
- Strong Work Ethic
- Fine Dining
- Effective Multitasking
- Guest Satisfaction
- Menu Memorization
- Cash Handling
- Guest Engagement
Timeline
Server
Hells Kitchen Foxwoods
08.2023 - Current
Caregiver
Home Instead
02.2021 - 08.2024
Back Server
BNEG- Red Lantern
12.2018 - 09.2020
Beverage Cart Attendant
Lake of Isles
07.2018 - 12.2018
Busser / Food Runner
David Burke Prime Steakhouse
03.2016 - 03.2018
High School Diploma -
East Lyme High School