Hardworking professional delivering executive support and team leadership to operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounts receivable, invoicing, dispatching, database management, vendor negotiations and water filtration methods. Recognized for exemplary customer service and team collaboration.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Daiohs USA (First Choice Coffee & Water Services)
Pewaukee, WI
10.2021 - Current
Led a team of operations personnel, overseeing daily activities for maximum efficiency.
Trained new hires on company policies, procedures, and safety protocols
Monitored key performance indicators to identify areas for improvement and implement corrective actions
Conducted regular audits to ensure compliance with company quality standards
Successfully implemented a preventive maintenance program for equipment, reducing downtime at customer locations
Optimized warehouse layout to improve workflow efficiency by reorganizing storage areas based on demand patterns
Improved customer satisfaction ratings by resolving escalated issues promptly and effectively
Security Officer
G4S/Allied Universal Security Services
Caledonia, WI
03.2021 - 10.2021
Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat
Hostess & Server
Chancery Restaurant & Pub
Mequon, WI
04.2014 - 04.2021
Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all time
Regional Manager Trainee/Corporate Project Manager at Daiohs First Choice SvcRegional Manager Trainee/Corporate Project Manager at Daiohs First Choice Svc