Katelyn Hearn
Cleveland,OH
Summary
Fast learning and highly motivated person who is loyal and dedicated in all areas of life. Detail-oriented and organized, with good analytical and problem-solving ability.
Currently pursuing an Associates degree in Psychology.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Yard Service Coordinator
Edgewater Yacht Club
04.2023 - Current
- Work with the members to coordinate getting their boats or docks serviced.
- Create and utilize an online web form for members to request their specific service.
- Review forms and service requests and forward to proper department.
- Communication with members to provide status on their service.
- Create invoices and monthly summaries in detail that included all service transactions.
- Work with accounting department for monthly billing of services.
FOH Assistant Manager
Barrio Tacos
06.2023 - 05.2025
- Manage all aspects of hiring and training for all front of house staff.
- Place beer and liquor orders each week with respective vendors.
- Maintain restaurant service and quality in all areas as needed.
- Handle all monetary aspects of the business, including staff reviews at end of shifts.
EKG Technician
Cleveland Clinic
08.2023 - 06.2024
- Perform and conduct electrocardiograms for inpatient and outpatient individuals.
- Page out active orders to other technicians on duty if needed.
- Maintain professional appearance and follow HIPPA protocol in all areas of the medical field.
- Respect patient needs and comfort levels.
Server/Bartender
Edgewater Yacht Club Inc.
05.2015 - 10.2022
- Server and Bartender at private, members only club.
- Provided outstanding customer service with a positive and friendly manner.
- Memorize the menu and suggestively recommend food items.
- Expediter and Food Runner as needed.
- Bartender duties included creating craft cocktails and serving all alcoholic beverages.
- Restocked coolers, cut fresh fruit, cleaned and polished beverage glasses.
- Maintained cleanliness of the bar area.
- Learn the Point of Sale program to input orders correctly.
Education
Certification in EKG Tech -
Cuyahoga Valley Career Center
Brecksville, OH03.2023
High school diploma or GED - undefined
Padua Franciscan High School
Parma, OH06.2017
Skills
- Cocktail preparation skills
- Strategic leadership skills
- Hospitality industry background
- Efficient with Microsoft Softwares
- Shift management
- Customer engagement
- Strong organizational abilities
- Experienced with Adobe application and tools
- Experience in staff supervision
- Client support
- Document preparation
- Program evaluation and follow-up
Certification
- Food Handler Certification/ServSafe - 03/01/2025
- Certified EKG Technician - 01/01/2023
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
EKG Technician
Cleveland Clinic
08.2023 - 06.2024
FOH Assistant Manager
Barrio Tacos
06.2023 - 05.2025
Yard Service Coordinator
Edgewater Yacht Club
04.2023 - Current
Server/Bartender
Edgewater Yacht Club Inc.
05.2015 - 10.2022
High school diploma or GED - undefined
Padua Franciscan High School
Certification in EKG Tech -
Cuyahoga Valley Career Center
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