Katelyn Horton
Springfield,TN
Summary
Outgoing and committed to promoting safe, healthy and engaging environment for customers and staff members alike. Fun-loving individual willing to step-up for any need. Safety and detail oriented. Willing to put in time to learn quickly and efficiently.
Overview
6
6
years of professional experience
Work History
Membership Specialist
Girl Scouts of Middle TN
Nashville, TN
08.2023 - Current
- Processed membership applications and documents accurately and efficiently.
- Maintained accurate records of member information in database systems.
- Provided excellent customer service to all members.
- Developed strategies to increase membership base through referrals and promotions.
- Developed policies and procedures related to fundraising operations for a robust and enjoyable fundraiser.
Sales Associate
Bed, Bath, & Beyond
Madison, TN
03.2020 - 06.2021
- Greeted customers and provided exceptional customer service to ensure the return of customers.
- Provided accurate information about products, prices and services.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
Kitchen Staff
Girl Scouts Of Middle Tennessee
Ashland City, TN
06.2018 - 07.2020
- Regularly checked refrigerators and freezers to assess temperatures and food freshness.
- Plated completed meals in appealing arrangement and set in designated areas for delivery to patrons.
- Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
- Mentored new kitchen employees in the most effective cleaning and sanitation techniques.
- Adjusted preparation and ingredients to accommodate dietary restrictions and allergies.
- Seasoned meats, chopped vegetables and mixed cake batter before the dinner rush so that kitchen processes moved smoothly.
Summer Camp Counselor
Girl Scouts Of Middle Tennessee
Ashland City, TN
06.2019 - 07.2019
- Diversified recreational offerings by building and overseeing activities and badge programs.
- Protected safety of every person enjoying recreational activities at Camp Sycamore Hills by enforcing disciplined and consistent policies.
- Set up decorations, equipment and food service stands for various entertainment activities.
- Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
- Assisted homesick children by actively listening to concerns and providing emotional support.
- Prepared for inclement weather ahead of time by planning out activities that could be enjoyed indoors.
Education
High School Diploma -
Springfield High School
Springfield, TN05.2019
Skills
- Fundraising
- Problem-solving abilities
- Material and supply inventory
- Facilities maintenance
- Fast learner
- Responsible
- Client-focused
- Customer-oriented
Timeline
Membership Specialist
Girl Scouts of Middle TN
08.2023 - Current
Sales Associate
Bed, Bath, & Beyond
03.2020 - 06.2021
Summer Camp Counselor
Girl Scouts Of Middle Tennessee
06.2019 - 07.2019
Kitchen Staff
Girl Scouts Of Middle Tennessee
06.2018 - 07.2020
High School Diploma -
Springfield High School
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