Katelyn Kent
Houston,Tx
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. With six years of Air Force Hospitality Management experience. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Motivated by team and patron moral.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hemp Dispensary Manager
Thc Club
04.2023 - Current
- Optimized employee scheduling to maintain adequate coverage while minimizing labor costs.
- Ensured compliance with state regulations by maintaining accurate records and documentation for all transactions.
- Assisted in the hiring process for new employees, conducting interviews and selecting qualified candidates to join the dispensary team.
- Managed daily cash reconciliations, ensuring accuracy and eliminating discrepancies in financial reporting.
- Developed and implemented team building activities to foster collaboration and improve employee morale.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Medical Office Receptionist
Nigro Dermatology
10.2022 - 04.2023
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Enhanced office productivity by handling high volume of callers per day.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Hospitality and Fitness Management
United States Air Force
09.2016 - 07.2022
- Gathered financial information, prepared documents and closed books.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Implemented effective social media strategies facilitate new business and promote patronage in existing customers.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Built relationships with vendors to manage orders and negotiate costs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Collaborated with cross-functional teams to create cohesive messaging for promotional materials and events.
- Designed visually engaging presentations to effectively convey complex information to diverse audiences.
Costume Character
Pumpkin Patch Childcare
09.2014 - 11.2014
- Performed choreographed songs and dances with precision and enthusiasm.
- Adhered to basic scripts while utilizing strategic improvisation during performances and while interacting with guests.
- Conducted interviews with media professionals, bloggers and online personalities to promote performances.
Education
Business Administration And Management
Texas Southern University
Houston, TXAssociate of Arts - Business Administration
Bossier Parish Community College
Bossier City, LANo Degree - Real Estate
CE Workshop
OnlineHigh School Diploma -
Wayne County High School
Jesup, GA05.2016
Skills
- ServSafe
- Health and Safety Standards
- Budgeting
- Organization and Time Management
- Financial Management
- Point of Sale Systems
- Staff Training and Development
Certification
- Dram Shop Certified
- Seller/Server Certificate
- Food Handlers
Timeline
Hemp Dispensary Manager
Thc Club
04.2023 - Current
Medical Office Receptionist
Nigro Dermatology
10.2022 - 04.2023
Hospitality and Fitness Management
United States Air Force
09.2016 - 07.2022
Costume Character
Pumpkin Patch Childcare
09.2014 - 11.2014
Business Administration And Management
Texas Southern University
Associate of Arts - Business Administration
Bossier Parish Community College
No Degree - Real Estate
CE Workshop
High School Diploma -
Wayne County High School
- Dram Shop Certified
- Seller/Server Certificate
- Food Handlers
Similar Profiles
Kathleen LoveKathleen Love
Post Harvest and Production at THCPost Harvest and Production at THC
Ahmad AlzahraniAhmad Alzahrani
Dental Services Leader at THC at Taif health Cluster (THC), MOH.Dental Services Leader at THC at Taif health Cluster (THC), MOH.
SHIRLEY MEDINASHIRLEY MEDINA
Retail Sales Associate Cashier at THC HeavenRetail Sales Associate Cashier at THC Heaven