Katelyn Kiouressis
Milwaukee,WI
Summary
Accomplished Server and Barista Trainer with a proven track record at Chili's Restaurant and Starbucks, enhancing guest experiences and employee retention through exceptional customer service and effective training. Skilled in cash handling and food safety practices, I excel in fast-paced environments, ensuring quality control and performance improvement!
Overview
2
2
years of professional experience
Work History
Server
Chili's Restaurant
04.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Barista Trainer
Starbucks
09.2022 - 10.2023
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Increased employee retention by fostering a positive, supportive work atmosphere.
Education
High School Diploma -
Lake View Technology Academy
Kenosha, WI06.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Menu Memorization
- Food safety understanding
- Order Accuracy
- Supply Restocking
- Quality Control
- Food safety practices
- Performance Improvement
Timeline
Server
Chili's Restaurant
04.2024 - 08.2024
Barista Trainer
Starbucks
09.2022 - 10.2023
High School Diploma -
Lake View Technology Academy
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