Katelyn Lopez
Mission
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
1
1
Certification
Work History
Receptionist
Payne Auto Group
01.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Collected insurance payments, processed transactions and updated relevant records.
Part-Time Seasonal Sales Associate
Victoria's Secret & PINK
11.2024 - 02.2025
- Answered incoming telephone calls to provide store, products and services information
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices
- Sold various products by explaining unique features and educating customers on proper application or usage
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change
- Answered customer inquiries regarding product features, pricing, and availability
Part-Time Seasonal Sales Associate
Pandora
10.2024 - 02.2025
- Described merchandise and explained use, operation and care
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Cleaned shelves, counters and tables to maintain organized store
Education
High School Diploma -
Mission Collegiate High School
Mission, TX05.2024
Associate of Science - Biology
South Texas College
McAllen, TX05.2024
Skills
- Customer Service
- Fluent Bilingualism
- Fast Learner
- Exceptional Microsoft Excel skills
- Exceptional Microsoft Word skills
- Appointment scheduling
Certification
- CNA - Certified Nurse Assistant
- CPR Certified
Languages
Spanish
Professional Working
Timeline
Receptionist
Payne Auto Group
01.2025 - Current
Part-Time Seasonal Sales Associate
Victoria's Secret & PINK
11.2024 - 02.2025
Part-Time Seasonal Sales Associate
Pandora
10.2024 - 02.2025
Associate of Science - Biology
South Texas College
- CNA - Certified Nurse Assistant
- CPR Certified
High School Diploma -
Mission Collegiate High School
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