Katelyn Madrigal
Los Angeles
Summary
Reliable, sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Salesperson
Vuori
10.2025 - Current
- Provided customer-focused sales support and processed returns
- Maintained store organization and visual standards
- Represented the brand at sponsored workouts and private events
Floor Salesperson
Nordstroms
06.2024 - 09.2025
- Responsible for ensuring clients' needs are met and satisfied.
- Developing an interpersonal relationship with customers by selecting and suggesting options suitable to them.
- Top seller in YA/Trend.
Kids Club Associate
Montecito Club
02.2024 - 06.2024
- Managed care for up to 10 children per associate in a safe, structured environment
- Led activities, maintained cleanliness, and supported high-volume events
- Assisted with bowling league games and group events for recurring clientele
Crew
AMC Atlantic Times Square
02.2022 - 01.2024
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction. Coordinated with other crew members to complete assigned tasks quickly and effectively.
Education
Associate of Arts - Business Administration
Pasadena City College
Pasadena, California, CA06-2025
Skills
- Effective Communication
- Complex Problem Solving
- Hardworking
- Teamwork and collaboration
- Critical Thinking
- Multitasking Ability
- Relationship building
- Cross-selling products and services
- Customer care
- Up-selling
- Relationship selling
Timeline
Salesperson
Vuori
10.2025 - Current
Floor Salesperson
Nordstroms
06.2024 - 09.2025
Kids Club Associate
Montecito Club
02.2024 - 06.2024
Crew
AMC Atlantic Times Square
02.2022 - 01.2024
Associate of Arts - Business Administration
Pasadena City College