Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Katelyn Maloney

Austin,MN

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies.

I love helping people in any way that I can. I am willing to try new things and will try my best at them.

Overview

4
4
years of professional experience

Work History

Cashier and Sales Associate

Dunham's Sports
Brookings, SD
01.2025 - Current
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Ensured compliance with all safety regulations within the store environment.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Greeted customers and answered any questions they had about the store's products and services.

Substitute Teacher, K-12

Brookings School District
Brookings, SD
09.2024 - Current
  • Fostered a positive learning environment that promoted mutual respect.
  • Supervised lunchroom duties, playground activities, field trips and after-school programs.
  • Monitored classrooms, ensuring that all students were safe and adhering to school rules.
  • Instructed small groups or individual students who need extra help or attention.
  • Enforced behavioral management plans.

Cashier and Sales Associate

Runnings Farm And Fleet
Brookings, SD
08.2023 - 11.2024
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Ensured compliance with all safety regulations within the store environment.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Issued receipts, refunds, credits or change due to customers.

Camp Counselor

South Dakota Board of Regents
Brookings, SD
07.2024 - 07.2024
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
  • Created an environment conducive to learning by implementing positive reinforcement strategies.
  • Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
  • Enforced safety rules while supervising high ropes course activities such as zip lining and rock climbing walls.

Cashier and Sales Associate

Runnings Farm And Fleet
Austin, MN
08.2021 - 08.2023
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Ensured compliance with all safety regulations within the store environment.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Issued receipts, refunds, credits or change due to customers.

Barista

Caribou Coffee
Austin, MN
08.2020 - 07.2021
  • Prepared specialty coffee drinks such as lattes, cappuccinos, mochas, and Americanos.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Customer Service
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Education

High School Diploma -

Austin High School
Austin, MN
06-2021

Associate of Science - General Studies

Riverland Community College
Austin, MN
05-2023

Bachelor of Science - Agricultural Education

South Dakota State University
Brookings, SD

Skills

  • Returns processing
  • Drawer balancing
  • Product restocking
  • Identification checks
  • Patience and empathy
  • Reliability and punctuality
  • Cash register systems
  • Clear communication
  • Transaction handling
  • Customer service
  • Work ethic and integrity

Accomplishments

  • On the Deans list when at Riverland Community College
  • Was part of Phi Theta Kappa when I attended Riverland Community College
  • Assisted in organizing and managing a specific FFA contest during the Fall 2024 semester at SDSU by selecting the contest area, coordinating and assigning judges, developing the test, and recording data for all participating teams.

Timeline

Cashier and Sales Associate

Dunham's Sports
01.2025 - Current

Substitute Teacher, K-12

Brookings School District
09.2024 - Current

Camp Counselor

South Dakota Board of Regents
07.2024 - 07.2024

Cashier and Sales Associate

Runnings Farm And Fleet
08.2023 - 11.2024

Cashier and Sales Associate

Runnings Farm And Fleet
08.2021 - 08.2023

Barista

Caribou Coffee
08.2020 - 07.2021

High School Diploma -

Austin High School

Associate of Science - General Studies

Riverland Community College

Bachelor of Science - Agricultural Education

South Dakota State University

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Katelyn Maloney