Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Barista
Scooters Coffee Shop
Franklin, IN
04.2024 - Current
Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Stocked shelves with ingredients needed to make coffee drinks.
Provided excellent customer service by responding to inquiries quickly and professionally.
Operated cash registers to process customer payments.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Lifeguard
Franklin Parks & Recreation
Franklin, IN
05.2023 - Current
Performed emergency rescues when necessary.
Maintained accurate records of incident reports, pool chemicals, and patron counts.
Educated patrons about safe swimming practices through public announcements.
Instructed patrons on proper use of diving boards, slides, ladders.
Responded quickly to medical emergencies in the pool area.
Communicated regularly with supervisors regarding any issues that arose during shifts.
Provided first aid care to injured patrons before paramedics arrived on scene.
Coordinated and taught instructional classes in fundamentals of swimming and water safety.
Monitored behaviors for safety violations and took steps to prevent further violations.
Front Line Crew Member
McAllister's Deli
Franklin, IN
03.2023 - 04.2024
Assisted with training new employees on proper food handling techniques.
Greeted customers and responded to inquiries.
Upheld standards of hygiene within the restaurant environment.
Operated cash registers efficiently and accurately.
Resolved customer complaints in a professional manner.
Assisted with orders and food preparation.
Restocked items on shelves as needed.
Communicated effectively with other staff members during shifts.
Performed cashier duties, including taking payments and making change.
Ice Cream Maker
Dairy Queen Grill & Chill
Franklin, IN
06.2021 - 01.2023
Inspected equipment regularly to identify potential issues or repairs needed.
Followed strict health and safety guidelines when handling food products.
Trained new employees on proper use of equipment as well as safety procedures related to food handling.
Stocked inventory of supplies needed for making ice cream including mix-ins, sprinkles, sauces.
Cleaned, sanitized, and maintained work areas according to established protocols.
Assisted with packaging of finished products for sale.
Monitored temperatures to ensure optimal freezing conditions during production.
Broke down, cleaned and sanitized work stations at end of shift.
Maintained clean, organized work area at all times and encouraged similar dedication in team members to maximize group efficiency.