Katelyn Mosca
Kissimmee,FL
Summary
Hardworking professional experienced in the retail field allowed me to always be ready for new projects and any challenges. Highly motivated not only with myself and my tasks but as a team. I always strive to help motivate others with me to ensure a smooth workplace experience. I am eager to build strong customer relationships in any workplace setting. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Merchandise Manager
Ulta Beauty Inc.
Sanford, Florida
09.2025 - Current
- Managed merchandise assortment to align with customer trends and preferences.
- Analyzed sales data to optimize inventory levels and minimize stockouts.
- Trained and mentored team members on best practices in merchandising techniques.
- Developed promotional displays to enhance product visibility and customer engagement.
- Created seasonal and promotional displays to maximize sales and profits.
- Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
- Implemented loss prevention strategies including monitoring security cameras, implementing check-out procedures.
Full Time Store Supervisor
Forever 21
Altamonte Springs, Florida
07.2021 - 05.2025
- Supervised daily store operations and maintained visual merchandising standards.
- Trained and mentored new team members on customer service practices.
- Managed inventory control, including stock replenishment and loss prevention.
- Coordinated team schedules to ensure adequate coverage during peak hours.
- Resolved customer inquiries and complaints to improve shopping experience.
- Monitored sales trends and provided feedback for strategic planning initiatives.
- Tracked store inventories and ordered new materials to prevent shortages.
- Organized work assignments for staff to ensure efficient operations.
- Enforced safety protocols at all times while managing store operations.
- Handled customer transactions and balanced cash drawers.
Parking Lot Attendant
Splish Splash
Calverton, NY
05.2019 - 08.2021
- Resolved customer complaints promptly, enhancing overall customer satisfaction.
- Monitored traffic flow to ensure efficient parking and minimize congestion.
- Guided drivers to designated parking spots in a busy lot.
- Greeted customers and answered any questions they had about the parking lot.
- Enforced rules and regulations regarding parking lot usage.
- Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
- Processed customer payments accurately, ensuring smooth transactions and maintaining cash register integrity.
Education
High School Diploma -
Riverhead High School
Riverhead, NY06-2023
Skills
- Inventory management
- Visual merchandising
- Sales analysis
- Loss prevention
- Customer relationship management
- Team leadership
- Strategic thinking
- Effective communication
- Performance monitoring
- Conflict resolution
Timeline
Merchandise Manager
Ulta Beauty Inc.
09.2025 - Current
Full Time Store Supervisor
Forever 21
07.2021 - 05.2025
Parking Lot Attendant
Splish Splash
05.2019 - 08.2021
High School Diploma -
Riverhead High School