KATELYN NEVAREZ
Palmdale,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding consumer needs. Results-focused clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Cashier
Boom Boom Chicken
07.2023 - 09.2023
- Greeted customers entering store or over the phone and responded promptly to customer needs.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Digital Shopper
Walmart
Lancaster, California
05.2022 - 04.2023
- Maintained high customer satisfaction ratings by completing orders quickly and making proper selections.
- Increased productivity by scanning items promptly and completing as many possible orders per hour.
- Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
- Stocked sales floor racks and shelves with new merchandise.
- Provided knowledgeable, friendly assistance to each customer at every stage of the shopping experience.
- Maintained a pick rate of 85%-90% accuracy at all times, and a speed of 120-300 items picked per hour.
Teacher's Assistant
Extensions Performing Arts Academy
Lancaster, CA
07.2016 - 12.2019
- Upheld studio guidelines for dancer and staff protection
- Kept classrooms tidy and clean for group and one-on-one instruction
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition
- Completed sweeping and vacuuming, glass cleaning and trash collecting
- Created and choreographed dance moves and routines for self, partners and ensembles
- Rehearsed at least 25 hours per week to prepare for dance roles and performances
Education
High School Diploma -
Quartz Hill High School
Lancaster, CA06.2023
Skills
- Order Processing
- Shelf/Kitchen Restocking
- Teamwork and Collaboration
- Effective Multitasking
- Attention to Detail
- Food Handler Certified
- Exceeding Company Expectations
- Available Nights, Weekends and Holidays
Timeline
Cashier
Boom Boom Chicken
07.2023 - 09.2023
Digital Shopper
Walmart
05.2022 - 04.2023
Teacher's Assistant
Extensions Performing Arts Academy
07.2016 - 12.2019
High School Diploma -
Quartz Hill High School
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