Katelyn Renfro
Holts Summit,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Judge's Clerk
Cole County Circuit Court
12.2020 - Current
- Enhanced communication between the court and external parties by drafting correspondence, scheduling hearings, and coordinating meetings.
- Ensured accuracy of court records and documents.
- Promoted transparency in legal proceedings by providing timely access to public records upon request from attorneys or other authorized individuals.
- Managed sensitive information with discretion while adhering to strict confidentiality protocols established by the judiciary system.
- Ensured timely resolution of cases by efficiently managing caseloads, prioritizing tasks based on urgency, and adhering to strict deadlines.
Account Representative
Mariner Finance
02.2020 - 06.2020
- Boosted client satisfaction by maintaining excellent communication and promptly addressing concerns.
- Exceeded sales targets through consistent follow-ups and relationship-building with clients.
- Expanded customer base by conducting market research and identifying potential leads.
- Streamlined account management processes to improve efficiency and reduce errors.
Customer Service Representative
LendNation
02.2019 - 01.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Production Worker
Burgers' Smokehouse
08.2016 - 11.2018
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
Education
No Degree -
State Fair Community College
Sedalia, MOHigh School Diploma -
Pilot Grove High School
Pilot Grove, MO05.2016
Skills
- Courtroom Etiquette
- Legal knowledge
- Self-awareness
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
Timeline
Judge's Clerk
Cole County Circuit Court
12.2020 - Current
Account Representative
Mariner Finance
02.2020 - 06.2020
Customer Service Representative
LendNation
02.2019 - 01.2020
Production Worker
Burgers' Smokehouse
08.2016 - 11.2018
No Degree -
State Fair Community College
High School Diploma -
Pilot Grove High School
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