KATELYN RODRIGUEZ
Surprise,AZ
Summary
Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Veterinary Assistant position. Taking on additional shifts while providing great care and compassion to animals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Phoenix Children's Hospital Foundation
06.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Server
Olive Garden
08.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Front End Cashier
WALGREENS
10.2021 - 03.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and responded to requests for information.
- Approached every question or concern with calm and level-headed approach.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Organized items on shelves to help customers locate products easily and quickly.
- Learned duties for various positions and provided backup at key times.
Cashier
FRYS STORE 680
10.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Doctor of Veterinary Medicine - Veterinary Medicine (Pre-Veterinarian)
Carrington College - Phoenix
Phoenix, AZ02.2024
Skills
- Multitasking and Organization
- Scheduling Diagnostic Procedures
- Registration and Admissions
- Customer Service
- Surgical Procedures and Support
- Emergency and Preventive Care
- Physical examinations
- Post-operative care
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Patient Access Representative
Phoenix Children's Hospital Foundation
06.2023 - Current
Server
Olive Garden
08.2022 - 06.2023
Front End Cashier
WALGREENS
10.2021 - 03.2022
Cashier
FRYS STORE 680
10.2020 - 09.2021
Doctor of Veterinary Medicine - Veterinary Medicine (Pre-Veterinarian)
Carrington College - Phoenix