Katelyn R. Wright
Mount Vernon,IN
Overview
6
6
years of professional experience
Work History
Optometric Technician
West Side Family Eye Care
Evansville, IN
10.2021 - 05.2022
- Operated and maintained specialized ophthalmic equipment, enhancing workflow efficiency and patient care.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Gathered oct, and visual fields when needed.
- Scanned proper documentation including insurance cards, ID, and medication lists.
- Assisted in lab with repairing glasses and dispensing.
Front Desk Receptionist
Talley Eye Institute
Evansville, IN
02.2020 - 03.2021
- Greeting and directing visitors, ensuring a welcoming environment.
- Assisting with administrative tasks, including data entry and document management.
- Maintaining cleanliness and organization of front desk area for optimal presentation
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scanned insurance cards, ID cards, and logged medications.
Customer Service Representative
Kenny Kent Chevrolet
Evansville
09.2016 - 02.2017
- Made appointments for customers to have their vehicles serviced
- Contacted customers regarding vehicle recalls
- Processed and filed paperwork
- Reached out to customers who hadn’t been to the dealership in a long time to see if they were in need of any of our services
Education
High School - undefined
Evansville Harrison High School
01.2012
Skills
- Experience with Microsoft Office Suite
- Adept at learning new applications and systems
- Advanced customer service/telephone/general office skills
Additional Experience
- Waitressing experience
- Day care experience
Timeline
Optometric Technician
West Side Family Eye Care
10.2021 - 05.2022
Front Desk Receptionist
Talley Eye Institute
02.2020 - 03.2021
Customer Service Representative
Kenny Kent Chevrolet
09.2016 - 02.2017
High School - undefined
Evansville Harrison High School