Katelyn Sheldrick

• Facilitated daily therapeutic activities to support residents' emotional and social development.
• Collaborated with multidisciplinary teams to create personalized treatment plans for residents.
• Monitored resident behavior and provided crisis intervention when necessary.
• Implemented evidence-based strategies to enhance coping skills among residents.
• Trained and mentored new staff on operational protocols and resident engagement techniques.
• Advocated for residents' needs, fostering a supportive community environment within treatment center.
• Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
• Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
• Help implement and maintain daily schedules.
• Administer medications at the appropriate times.
• Monitored and documented client progress toward meeting goals and objectives.
• Daily documentation.
• Collaborated with multidisciplinary team to develop comprehensive treatment plans, improving residents'' progress.
• Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.

• Implement engaging lesson plans created by the lead teacher.
• Facilitated a positive classroom environment, promoting social and emotional development.
• Collaborated with parents and guardians to support children's educational growth.
• Monitored student progress and provided timely feedback to enhance learning outcomes to parents.
• Maintained accurate records of student attendance, assessments, and behavioral reports.
• Medication administration.
• Helped lead teacher set up and manage classroom and outdoor activities.
• Encouraged creativity and self-expression among students through various art projects and writing assignments, inspiring confidence in their abilities.
• Built and maintained productive relationships between students, teachers and parents.
• Assisting in meal times.

• Supervised daily operations, ensuring adherence to quality standards and customer satisfaction.
• Trained and mentored staff on operational procedures and best practices for efficiency.
• Implemented process improvements to streamline workflow and enhance team performance.
• Managed inventory levels, optimizing stock usage while reducing waste and costs.
• Resolved customer complaints effectively, maintaining high levels of service excellence and brand loyalty.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Coordinated shift schedules, balancing staffing needs with peak service times to maximize productivity.
• Tracked receipts, employee hours, and inventory movements.
• Manage bank runs and counting tills at the end of shift and start of shift.
• Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
• Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.

River Valley Community College

- Classes for early childhood education certificates 2017-2020 required by workplace.

- Started pre requisite classes for the nursing program 2020-2020 ended due to courses moving to only online after Covid.