Katelyn Silas
Massena,NY
Summary
Dedicated professional with a broad range of experience delivering comprehensive case management to residential, employment, and social services programs. Highly accomplished in fostering meaningful relationships, and developing effective short-term and long-term plans to achieve client goals. Expert in case management and resource coordination, successfully empowering clients to overcome barriers and achieve goals. Known for strong advocacy skills and effective communication, fostering partnerships that enhance client outcomes.
Overview
9
9
years of professional experience
Work History
Employment and Training Counselor
St. Lawrence County Department Of Social Services
Canton, NY
04.2021 - Current
- Serve and maintain a caseload of 80 to 100 clients receiving Temporary Assistance.
- Provide case management services through the development of an employment plan encompassing education, employment, childcare, transportation, medical needs, mental health, and addiction services, etc.
- Assist clients with the development of goals, and overcoming their barriers through the development of skills and advocacy.
- Maintain documentation of services.
OMH Vocational Counselor
The ARC Jefferson St. Lawrence
Canton, NY
01.2019 - 04.2021
- Developed and supervised a work readiness program for individuals throughout St. Lawrence County with a Mental Health diagnosis.
- Performed audits, reviewed documentation, and managed the daily operations of all staff providing services to the clients being served under the Mental Health contract.
- Maintained a caseload of individuals receiving supported employment services in the community.
- Provide advocacy and support to clients supported in person, and through partnerships formed with other agencies.
Employment Specialist
The ARC Jefferson St. Lawrence
Massena, NY
09.2016 - 01.2019
- Advocated on behalf of clients with employers, negotiating accommodations or flexible schedules.
- Monitored clients' progress in securing and maintaining employment, and adjusted plans as necessary.
- Identified barriers to client employment and helped to develop strategies for overcoming these barriers.
- Collaborated with employers to identify current labor market trends and develop job opportunities for clients.
Education
Bachelor of Science - Psychology
State University of New York at Potsdam
Potsdam, NY05-2016
Associate of Science - Liberal Arts
Herkimer College
Herkimer, NY05-2014
Skills
- Case management
- Employment planning
- Resource coordination
- Patient-centered care
- Social services
- Case documentation
- Cultural competency
- Empathy
- Conflict resolution
- Staff supervision
- Policy and procedure development
- Verbal and written communication
Timeline
Employment and Training Counselor
St. Lawrence County Department Of Social Services
04.2021 - Current
OMH Vocational Counselor
The ARC Jefferson St. Lawrence
01.2019 - 04.2021
Employment Specialist
The ARC Jefferson St. Lawrence
09.2016 - 01.2019
Bachelor of Science - Psychology
State University of New York at Potsdam
Associate of Science - Liberal Arts
Herkimer College
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