
Dynamic Customer Relations Specialist with a proven track record at Suburban Propane, excelling in complaint resolution and customer service. Adept at managing multi-line phone systems and proficient in software, I consistently enhance operational efficiency and ensure high-quality support, contributing to improved customer satisfaction and streamlined processes.
Assisted customers with inquiries and provided office support by documenting essential information. Performed filing duties accurately and handled payment processing efficiently. Coordinated scheduling of appointments and managed phone call communications effectively. Monitored inventory levels and maintained control to support operational needs.
Assisted with contracting tasks and office support requirements. Maintained employee records, answered phone calls, and arranged job schedules. Processed billing statements for clients.