Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn Snyder

Rome

Summary

Dynamic Customer Relations Specialist with a proven track record at Suburban Propane, excelling in complaint resolution and customer service. Adept at managing multi-line phone systems and proficient in software, I consistently enhance operational efficiency and ensure high-quality support, contributing to improved customer satisfaction and streamlined processes.

Overview

2026
2026
years of professional experience

Work History

Customer Relations Specialist

Suburban Propane

Assisted customers with inquiries and provided office support by documenting essential information. Performed filing duties accurately and handled payment processing efficiently. Coordinated scheduling of appointments and managed phone call communications effectively. Monitored inventory levels and maintained control to support operational needs.

Office Assistant

Snyder Enterprise
06.2024 - 12.2025

Assisted with contracting tasks and office support requirements. Maintained employee records, answered phone calls, and arranged job schedules. Processed billing statements for clients.

Pharmacy Technician

Rite Aid
03.2023 - 06.2024
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Maintained inventory levels, ensuring medication availability and compliance with regulations.

Pharmacy Technician

Walmart
10.2015 - 06.2023
  • Assisted in dispensing medications accurately to patients under pharmacist supervision.
  • Maintained inventory levels, ensuring availability of prescription and over-the-counter medications.
  • Processed prescription orders efficiently using pharmacy management software systems.
  • Educated patients on medication usage, side effects, and storage requirements.

Education

Associate of Science - Accounting

Bryant & Stratton College
NY
05.2026

Skills

  • Multi-line phone talent
  • Quality control
  • International sales support
  • Feedback analysis
  • Store cleaning
  • Complaint handling
  • Complaint resolution
  • Paperwork processing
  • Proficient in software
  • Customer service

Timeline

Office Assistant

Snyder Enterprise
06.2024 - 12.2025

Pharmacy Technician

Rite Aid
03.2023 - 06.2024

Pharmacy Technician

Walmart
10.2015 - 06.2023

Customer Relations Specialist

Suburban Propane

Associate of Science - Accounting

Bryant & Stratton College