Katelyn Vargas
Redlands,CA
Summary
Service Concierge with background in providing high-level customer service in fast-paced environments. Skilled at managing client requests, solving problems efficiently, and fostering strong relationships to enhance overall satisfaction levels. Strengths include multitasking, communication skills, and a customer-first mindset, ensuring seamless operations and exemplary service delivery.
Overview
1
1
year of professional experience
Work History
Service Concierge
Mercedes-Benz of Ontario
Ontario, CA
12.2024 - Current
- Greet customers with warmth and professionalism as they arrive for appointments.
- Work closely with service advisors and technicians to ensure customers are kept updated on the status of their vehicle.
- Help manage appointments and communicate wait times and services being performed on vehicles.
- Offer guests beverages and refreshments upon check-in.
- Welcome all customers and walk guests to their vehicle when they check out.
Cashier
Panera Bread
Redlands, CA
09.2023 - 12.2024
- Greet customers and provide a positive experience.
- Process customer orders accurately and efficiently.
- Handle cash and credit card transactions.
- Maintain a clean and organized work environment.
- Assist customers over the phone regarding product information and order placement.
- Help with inventory, stocking, and opening and closing the store.
- Train new team members.
Education
High School Diploma -
La Mirada High School
La Mirada, CA05-2023
Skills
- Customer service
- Cash register operation
- Hospitality and accommodation
- Conflict resolution
- Effective task management
- Adaptable learner
- Supportive team member
Timeline
Service Concierge
Mercedes-Benz of Ontario
12.2024 - Current
Cashier
Panera Bread
09.2023 - 12.2024
High School Diploma -
La Mirada High School