Katelyn Watts
Summary
Motivated, very organized individual, seeking an opportunity to continue, learn and expand on my knowledge within a challenging and team oriented environment. My skills, professionalism, and great work ethic, will provide employees with guidance for more effective work place.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cocktail Server
Pensacola Greyhound Dog Track
09.2023 - 12.2023
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Maintained a clean and organized bar area for optimal efficiency during busy shifts.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Elevated customer satisfaction by promptly addressing any concerns or special requests.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Prevented loss by monitoring guest alcohol consumption, following responsible service guidelines.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Apprentice Baker
Publix
03.2020 - 09.2023
- Enhanced customer satisfaction by providing consistent, high-quality baked goods.
- Increased bakery efficiency by mastering various baking techniques and equipment.
- Supported head baker with daily tasks for smooth operations and timely product completion.
- Maintained a clean and organized workspace to ensure compliance with health and safety regulations.
- Ensured consistency in product quality through careful attention to detail and adherence to recipes.
- Received positive feedback from customers, leading to repeat business and referrals.
- Trained new employees on proper baking techniques, ensuring a well-equipped workforce for continued success.
- Implemented creative ideas for seasonal specials, driving sales during holiday periods.
Education
High School Diploma -
Escambia High School
Pensacola, FL05.2020
Skills
- Order Management
- ID Verification
- Menu Memorization
- Guest Relations Management
- POS System Operation
- Cleaning and Sanitization
- Patron Rapport
- Food Delivery
- Payment Processing
- Quality Control
- Customer Service
Certification
Liquor License
Timeline
Cocktail Server
Pensacola Greyhound Dog Track
09.2023 - 12.2023
Apprentice Baker
Publix
03.2020 - 09.2023
High School Diploma -
Escambia High School
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