Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Katelyn Watts

Summary

Motivated, very organized individual, seeking an opportunity to continue, learn and expand on my knowledge within a challenging and team oriented environment. My skills, professionalism, and great work ethic, will provide employees with guidance for more effective work place.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cocktail Server

Pensacola Greyhound Dog Track
09.2023 - 12.2023
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Maintained a clean and organized bar area for optimal efficiency during busy shifts.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Elevated customer satisfaction by promptly addressing any concerns or special requests.
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Prevented loss by monitoring guest alcohol consumption, following responsible service guidelines.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.

Apprentice Baker

Publix
03.2020 - 09.2023
  • Enhanced customer satisfaction by providing consistent, high-quality baked goods.
  • Increased bakery efficiency by mastering various baking techniques and equipment.
  • Supported head baker with daily tasks for smooth operations and timely product completion.
  • Maintained a clean and organized workspace to ensure compliance with health and safety regulations.
  • Ensured consistency in product quality through careful attention to detail and adherence to recipes.
  • Received positive feedback from customers, leading to repeat business and referrals.
  • Trained new employees on proper baking techniques, ensuring a well-equipped workforce for continued success.
  • Implemented creative ideas for seasonal specials, driving sales during holiday periods.

Education

High School Diploma -

Escambia High School
Pensacola, FL
05.2020

Skills

  • Order Management
  • ID Verification
  • Menu Memorization
  • Guest Relations Management
  • POS System Operation
  • Cleaning and Sanitization
  • Patron Rapport
  • Food Delivery
  • Payment Processing
  • Quality Control
  • Customer Service

Certification

Liquor License

Timeline

Cocktail Server

Pensacola Greyhound Dog Track
09.2023 - 12.2023

Apprentice Baker

Publix
03.2020 - 09.2023

High School Diploma -

Escambia High School

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Katelyn Watts