Katelyn Wiley
Dallas,TX
Summary
Organized and dependable team player with proven success at managing multiple tasks, attention to detail, and excellent interpersonal skills. Motivated to learn, grow, and excel in a fulltime Executive Assistant and eager to contribute to a team's success through hard work and a willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
DIRECTOR OF AGENT SERVICES
Post Oak Realty
06.2019 - 02.2024
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by 125% by automating agent correspondence, record tracking, and data communications using Monday.com and HubSpot
- Managed costs, billing, and resolved financial discrepancies effectively through organizational management of account information using QuickBooks and Stripe software daily
OFFICE ADMINISTRATOR
Texas Roadhouse
06.2015 - 12.2017
- Produced high-quality monthly reports, spreadsheets, and presentations for internal and customer-facing needs
- Supported employees and executes across all departments to meet deadlines and establish culture of cross-functional collaboration
- Verified and calculated timekeeping and payroll deductions for 130 employees by accurately using Ultipro to process payroll requirements on a weekly basis.
- Streamlined office processes by implementing efficient organizational systems and digital tools.
Education
Bachelor of Science - Marketing
University of North Texas
Denton, TX05.2025
Associate of Science - Biology
Northern Virginia Community College
Annandale, VA05.2014
Skills & Interests
- Computer: Google Suite, Microsoft Office (Excel, Word)
- Skills: Workflow planning, Digital Marketing, Team Collaboration, CRM Implementation, Detail-Oriented, Calendar Management
- Interests: Podcasts, Personal Growth, Thai Food, Hiking, Reading
Timeline
DIRECTOR OF AGENT SERVICES
Post Oak Realty
06.2019 - 02.2024
OFFICE ADMINISTRATOR
Texas Roadhouse
06.2015 - 12.2017
Bachelor of Science - Marketing
University of North Texas
Associate of Science - Biology
Northern Virginia Community College
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