Hi, I’m
Katelyn Willey
BATTLE CREEK,Michigan
Summary
Hardworking employee, enthusiastic about learning the marketing felid. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Vivacious individual well-educated in determining customer needs based on personal features and other customer preference related factors. . Attentive listener with excellent multitasking, communication and organizational abilities.
Overview
12
years of professional experience
1
Certificate
Work History
Firekeepers CasinoBATTLE CREEK, United States
Beverage Server
01.2015 - Current
Job overview
- Collected customers drink order request in a professional manner.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collected trash, removed trays to maintain fresh and clean customer areas.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Medical Weight LossJackson , United States
Weight Loss Consultant/Medical Assistant
08.2020 - 08.2021
Job overview
- Led enrollment calls to book appointments in scheduling system with prospects.
- Counseled and coached clients during visits to offer solutions and support.
- Maintained communication with existing clients with food suggestions, new habit recommendations and lifestyle changes.
- Followed up with clients to answer questions and close sales.
- Documented client needs, desires, and problems to build rapport and identify areas needing support.
- Sold weight loss program and supplements tailored to client weight loss needs.
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
Infinity Specialize MarkingBattle Creek, MI
Sales Representative
01.2019 - 08.2020
Job overview
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Cold-called leads and closed large number of new sales over several months.
Concentra Urgent CareAnn Arbor, MI
Medical Assistant
01.2018 - 12.2019
Job overview
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Provided referrals to local clinics, urgent care centers and hospitals for patients based on query responses.
- Triaged and assessed phone calls from facilities, physicians and patients to prioritize care and quickly handle urgent issues.
- Worked closely with patients to deliver excellent and direct individualized patient care.
Education
Jackson Area Carrer CenterJackson, MI
Certified MA from Medical Field
Jackson CollegeJackson, MI
. from Busniess
Concord High SchoolConcord, MI
High School Diploma
03.2014
Skills
Addressing guest concerns and problem solving in a timely manner
Always protecting the company i work for if i see an issue Using my skills to benefit the company and employees i work for Positive and strong ,with a good attendance Pays good attention to fine detail Love for learning Very caring and ambitious, Can address issues to benefit companies, and bring growth with in Always willing to represent the company i work for in a safe positive manner Identify strengths and weaknesses in the organization
Accomplishments
- Diploma from Concord Highschool
- Jackson Area Career Center
- National Certified Medical Assistant
- Track 1
- Toast masters
Affiliations
Starline Printing Company.
Certification
NCCT
Timeline
Weight Loss Consultant/Medical Assistant
Medical Weight Loss
08.2020 - 08.2021
Sales Representative
Infinity Specialize Marking
01.2019 - 08.2020
Medical Assistant
Concentra Urgent Care
01.2018 - 12.2019
Beverage Server
Firekeepers Casino
01.2015 - Current
Jackson Area Carrer Center
Certified MA from Medical Field
Jackson College
. from Busniess
Concord High School
High School Diploma
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