Katelyn Young
Ferndale,MI
Summary
Offers strong commitment to providing exceptional patient care. Works well in fast-paced environments managing multiple tasks and providing timely treatments and support. Possesses solid understanding of nursing principles, patient advocacy and evidence-based practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Receptionist Coordinator
JD Stoneworks LLC
04.2022 - Current
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Corresponded with clients through email, telephone, or postal mail.
- Organized, maintained and updated information in computer databases.
Small Business Owner
The Polished Parlour LLC
11.2013 - 01.2022
- Executed pedicures and manicures using professional quality products and tools.
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Oversaw schedule to manage appointments of new and existing clients.
- Practiced highest standards of sanitation and sterilization of salon equipment.
- Grew repeat client base through effective marketing and customer service.
Education
Bachelor of Science - Nursing
Chamberlain University
Troy, MI08.2024
Skills
- Report Preparation
- Relationship Building
- Customer Service
- Decision-Making
- Motivational Leadership
- Multitasking and Organization
Timeline
Receptionist Coordinator
JD Stoneworks LLC
04.2022 - Current
Small Business Owner
The Polished Parlour LLC
11.2013 - 01.2022
Bachelor of Science - Nursing
Chamberlain University
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