Katelyn Marcia Dean
Saraland,Al
Summary
To obtain and secure a position that leverages my achievements and competencies to help deliver better business outcomes and results. I am willing to learn any skills that may be offered through education and training for the betterment of myself as well as the company. Key Qualifications Able to perform multitask and execute accordingly. Experience in filing. Experience in fast paced work environment. Works effectively with all age groups. Friendly demeanor and energetic. Excellent organization, communication and relationship building skills. Skilled in Microsoft Office applications.
Overview
12
12
years of professional experience
Work History
Loan Specialist
One Main Financial
04.2021 - 01.2023
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
- Consistently met or exceeded monthly sales targets, contributing significantly to the department''s success.
- Resolved complex issues related to existing loans, effectively retaining clients while addressing concerns promptly.
Personal Trainer
Lane’s Rock Solid
02.2019 - 10.2020
- Schedule training times with clients
- Schedule and teach fitness classes
- Write detailed meal plans and diets according to the specific client
- Taught clients how to properly use gym equipment and proper body form when performing exercises
- Give out expert knowledge/opinions of how to help the client reach their goal in health/fitness
- Keep the gym environment clean and safe from harm
- Take monthly/daily gym payments
- Answer the phones
- Social Media post promoting the gym and products that are offered to the clients.
Cleaner
C&J Cleaners
01.2018 - 08.2018
- 680- 2702, Deep clean apartment complexes after they became vacant
- Detailed cleaning of kitchen appliances
- (scrub stoves, sinks, cabinets, refrigerator, dish washer, etc.)
- Move heavy appliances to thoroughly clean the general area
- (stoves, dish washers, refrigerator)
- Detailed cleaning of bathrooms
- (tubs, showers, toilet, sinks)
- Detailed cleaning of all the other rooms and appliances
- (dusting, mopping, scrubbing)
- Reported back to the manager once the cleaning process was done and started on the next project.
Waitress
Hooters
06.2015 - 04.2017
- Provide fast and courteous service to the customers/guests
- Greeted/Escorted customers to their table
- Collected payments and demonstrated knowledge of daily specials
- Assisted in closing and cleaning after the shift
- Took over the phone orders
- Managed a safe and clean environment for the customers.
Receptionist
Thompsons Paint and Body Shop
01.2015 - 06.2015
- 675-0884, Answered phones, managed front desk, greeted customers
- Took payments from customers coming inside and over the phone payments
- Made detailed copies of body work and prices and mailed them out to customers
- Organized/Dated projects to be completed.
Receptionist
Greater Mobile Urgent Care
01.2013 - 01.2015
- Managed front desk
- Answered the phone to schedule appointments
- Greeted clients
- Prepared rooms for the doctor and the client
- Made copies of health charts and faxed out documents.
Tutor
West Mobile Baptist Child
02.2011 - 01.2012
- Taking care of children
- Keeping them clean and potty training them
- Supervise and monitor the safety of the children
- Prepared/Organized meal times, meals, play time and nap time
- Initiated good hygiene for the toddlers that were in pampers
- Kept records of the children’s learning developments, activity progression and routines
Education
Cosmetology - Hair, Nail And Skin
Alabama School of Nail And Hair Technology
Saraland, AL03.2024
Skills
- Customer Assistance
- Banking knowledge
- Telephone and email etiquette
- Effective Communication
Timeline
Loan Specialist
One Main Financial
04.2021 - 01.2023
Personal Trainer
Lane’s Rock Solid
02.2019 - 10.2020
Cleaner
C&J Cleaners
01.2018 - 08.2018
Waitress
Hooters
06.2015 - 04.2017
Receptionist
Thompsons Paint and Body Shop
01.2015 - 06.2015
Receptionist
Greater Mobile Urgent Care
01.2013 - 01.2015
Tutor
West Mobile Baptist Child
02.2011 - 01.2012
Cosmetology - Hair, Nail And Skin
Alabama School of Nail And Hair Technology
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