Katelynn Beckett
Scott Air Force Base,IL
Summary
Skilled Network Technician with a proven track record in the U.S. Air Force, adept in network configuration and offering support to users. Organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Network Technician
U.S. Air Force
02.2024 - Current
- Monitored and maintained email applications and various software.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Supported users both local and by phone with problem resolution and education.
- Traveled to remote office locations to implement client software needs.
- Operated 4-pair test equipment to terminate network cabling at blocks and routing points.
- Performed necessary maintenance to support network availability.
- Installed patches and performed backups, system builds and image updates.
- Troubleshot hardware and software to determine and rectify network problems.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
Cashier
Albertsons
07.2022 - 06.2023
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
El Camino High School
Oceanside, CA06.2023
Skills
- Network configuration
- Customer Service
- Relationship Building
- Switches and routers
Certification
- CompTIA Security+
Timeline
Network Technician
U.S. Air Force
02.2024 - Current
Cashier
Albertsons
07.2022 - 06.2023
High School Diploma -
El Camino High School
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