Katelynn Benson
Castroville,CA
Summary
Experienced beauty counter associate excels in educating customers, recommending items and maximizing sales. Demonstrated history of exceeding revenue and service objectives. Polished, professional and reliable.
Overview
8
8
years of professional experience
Work History
Prestige Beauty Lead
Macy’s
04.2024 - Current
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
- Increased repeat business through exceptional customer service and relationship building.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Prestige Beauty Advisor
Macy's
07.2023 - 04.2024
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
- Increased repeat business through exceptional customer service and relationship building.
- Met sales goals, supporting organizational health through consistent and reliable service.
Lancome Beauty Advisor
Macy’s
07.2022 - 07.2023
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Kappa Delta Sorority/ Recruitment Team and Budget Committee
Kappa Delta
09.2017 - 12.2019
- As a member of the Recruitment Team for the Gamma Iota chapter, I worked to plan and execute all details for the Fall 2019 Recruitment weekend
- The Budget Committee was allotted the responsibility of overseeing that all members paid their dues, created payment plans, and allocated funds for all aspects of the sorority.
Retail Sales Associate
Macy’s
10.2016 - 07.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
BA Political Science - Political Science
San Jose State University
San Jose, CA12.2019
Associate’s Degree Social Sciences -
Monterey Peninsula College
Monterey, CA05.2017
Skills
- Strong Communication Skills
- Exceptional customer service
- Adaptable to change
- Client Relationship Building
- Organizational abilities
- Team Collaboration
- Reliable and Responsible
- Attention to Detail
Timeline
Prestige Beauty Lead
Macy’s
04.2024 - Current
Prestige Beauty Advisor
Macy's
07.2023 - 04.2024
Lancome Beauty Advisor
Macy’s
07.2022 - 07.2023
Kappa Delta Sorority/ Recruitment Team and Budget Committee
Kappa Delta
09.2017 - 12.2019
Retail Sales Associate
Macy’s
10.2016 - 07.2018
BA Political Science - Political Science
San Jose State University
Associate’s Degree Social Sciences -
Monterey Peninsula College
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