Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Katelynn Coonrod

Antioch,TN

Summary

Experience in Pharmacy Technician and Security. I have many year of experience in Customer Service. Currently pursuing Medical Assistant with phlebotomy technician school in the fall.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

RPh on the Go
05.2025 - 06.2025
  • Filling prescription, putting stock away, answering phones to clinics and doctors offices, verifying information is correct on patient prescription, typing up prescription

Flex Security Guard

Guardaworld Security
04.2024 - 05.2025
  • Watching cameras. Making sure clients scan badges. Doing rounds. Locking doors and gates. Making sure the area secured. Doing daily reports. Answering inbound and outbound calls for the front desk and sending them to the right representative. Solving problems on the phone inbound and outbound calls.

Security Guard

Walden Security
09.2023 - 04.2024
  • I was responsible for watching cameras on a CCTV. I had to do a daily report of what happened every hour on my shift. I was in charge of collecting all paperwork and putting it up on the desk for supervision to pick up. I had to open lobby front doors at 6:00 am. Answering inbound and outbound calls for the front desk and sending them to the right representative. Solving problems on the phone inbound and outbound calls.

Pharmacy Tech

Krogers
09.2023 - 02.2024
  • Part time Job
  • Filling prescription
  • Putting orders away
  • Answering phones
  • Typing up prescriptions
  • Cleaning up and stocking

Security Officer

Allied Security
11.2022 - 09.2023
  • I monitor cameras, make rounds to secure the premises. Check ID’s of the employees & remind employees that no phones are allowed on the floor. Sign contractors in and out of the premises.
  • Each contract has different job descriptions to perform. Answering inbound and outbound calls for the front desk and sending them to the right representative. Solving problems on the phone inbound and outbound calls.

Security Officer

Securitas
07.2022 - 10.2022
  • I monitored the cameras and made sure the premises are secure. Make rounds and secure all doors
  • Check employee’s and visitors ID’S. Sign truck drivers in and out of the premises. Filled out a daily log of activities. Depending on the locations and security contract I may do other required duties. Answering inbound and outbound calls for the front desk and sending them to the right representative. Solving problems on the phone inbound and outbound calls.

Pharmacy Technician

Walgreens
06.2019 - 09.2021
  • Pharmacy Responsibilities:
  • Scanning in Patients Prescription
  • Verified patients’ insurances.
  • Answering phones and cashing patients out in store and drive-thru

Customer Service Associate

WALGREENS
10.2018 - 06.2019
  • While being a Customer Service Representative I was responsible for helping customers, checking them out and answering the phones.

Pharmacy Tech Program

Muhlenberg Job Corp
02.2016 - 08.2016
  • This was a trade school I had attended. I was in a pharmacy technician program in an office seating. I had answered phone, filled prescription, typed prescription up and spoke with insurance.

Education

High School Diploma - Criminal Justice

Cane Ridge High School
Antioch, TN
05.2012

Skills

  • Patient care
  • Communication skills
  • Data & Order Entry
  • Stocking
  • Office experience
  • Pharmacy Technician Experience
  • Phone etiquette
  • Customer Service
  • Conflict management
  • Microsoft Office
  • Medical office experience
  • Organizational skills
  • Typing

Certification

  • Driver's License
  • CPR Certification
  • Guard Card
  • Pharmacy Technician License

Timeline

Pharmacy Technician

RPh on the Go
05.2025 - 06.2025

Flex Security Guard

Guardaworld Security
04.2024 - 05.2025

Security Guard

Walden Security
09.2023 - 04.2024

Pharmacy Tech

Krogers
09.2023 - 02.2024

Security Officer

Allied Security
11.2022 - 09.2023

Security Officer

Securitas
07.2022 - 10.2022

Pharmacy Technician

Walgreens
06.2019 - 09.2021

Customer Service Associate

WALGREENS
10.2018 - 06.2019

Pharmacy Tech Program

Muhlenberg Job Corp
02.2016 - 08.2016

High School Diploma - Criminal Justice

Cane Ridge High School