Katelynn Coover
Little Egg Harbor
Summary
Dedicated Medical Assistant with expertise in HIPAA compliance, direct patient care, maintaining records and vital sign monitoring. Committed to enhancing patient experiences by ensuring safety and comfort during examinations.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Medical Assistant
AtlantiCare
Manahawkin, NJ
01.2023 - Current
- Assisted healthcare providers with patient examinations and patient intake to ensure quality care.
- Maintaining efficient workflow and optimizing .
- Conducted vital sign assessments and recorded medical histories to support accurate diagnoses.
- Educated patients on medication management and follow-up care, enhancing treatment adherence.
- Work directly with patients and insurances to obtain authorization for medications when necessary
- Supported electronic health record (EHR) systems for accurate data entry and retrieval of patient information.
- Collaborated with multidisciplinary teams to streamline patient care processes and improve service delivery.
- Assist in training new staff on clinical procedures and administrative protocols, fostering a knowledgeable team environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Pet Care Specialist
PetSmart
Manahawkin NJ
2019 - 11.2024
- Provided exceptional customer service to pet owners, addressing inquiries and concerns effectively.
- Assisted in maintaining cleanliness and organization of pet care areas, ensuring a safe environment for animals.
- Educated customers on proper pet care practices, enhancing their knowledge and confidence in pet ownership.
- Monitored animal health and behavior, promptly reporting any concerns to management for timely intervention.
- Supported inventory management by tracking supplies and restocking pet products as needed.
- Collaborated with team members to execute daily operations smoothly during peak hours, enhancing workflow efficiency.
- Trained new staff on best practices in animal handling and customer engagement, improving team performance and service quality.
- Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
- Administered medications as prescribed to ensure the wellbeing of pets under care.
Emergency Room Technician
AtlantiCare Regional Medical Center, Mainland Campus
06.2021 - 01.2023
- Assisted medical staff in patient triage and assessment processes.
- Monitored vital signs and documented changes in electronic health records.
- Prepared treatment areas and ensured availability of necessary medical supplies.
- Supported emergency response teams during critical care situations.
- Communicated effectively with patients to explain procedures and gather medical histories.
- Collaborated with interdisciplinary teams to enhance patient care protocols.
- Trained new technicians on equipment usage and safety procedures.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Conducted routine inventory checks of medical supplies, ensuring adequate stock levels for efficient ER operations.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
Administrative Assistant
Old Colony Group, LLC
Lebanon, NJ
06.2016 - 09.2021
- Managed scheduling and calendar coordination for executive team to optimize meeting efficiency.
- Developed and maintained filing systems, ensuring organized access to critical documents.
- Assisted in preparing reports and presentations, enhancing communication of key information.
- Coordinated travel arrangements, ensuring cost-effective solutions and adherence to company policies.
- Processed correspondence and communications, facilitating timely responses and information flow.
- Supported onboarding processes for new hires, contributing to a smooth transition into the organization.
- Collaborated with team members on project planning, fostering a cooperative working environment.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed fleet maintenance and tracking
Education
Bachelor of Science - Biology
Wesley College
Dover, DE05-2017
Skills
- HIPAA compliance
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Reliable team player
- Compassionate
- Professionalism and ethics
- Maintaining confidentiality
- Customer service
- Medical terminology knowledge
Certification
- Licensed Emergency Medical Technician - 2011-Present
- CPR & AED for the professional rescuer 2008-Present
Timeline
Medical Assistant
AtlantiCare
01.2023 - Current
Emergency Room Technician
AtlantiCare Regional Medical Center, Mainland Campus
06.2021 - 01.2023
Administrative Assistant
Old Colony Group, LLC
06.2016 - 09.2021
Pet Care Specialist
PetSmart
2019 - 11.2024
Bachelor of Science - Biology
Wesley College