Summary
Overview
Work History
Education
Skills
Timeline
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Katelynn Dunn

Rosamond,CA

Summary

Proven leader in hospitality, adept at enhancing customer experiences and boosting revenue through expert upselling strategies. At Buck Horn Bar and Grill, streamlined operations and fostered team spirit, significantly improving service efficiency. Skilled in POS system operation and maintaining cleanliness standards, my approach combines strong multitasking abilities with a focus on creating memorable guest interactions. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

5
5
years of professional experience

Work History

Bartender Shift Manager

Buck Horn Bar and Grill
02.2023 - 08.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender/Server

Darden Restaurants, Olive Garden
08.2018 - 04.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

VIP Bottle Server

Larry Flint's Hustlers Club
03.2021 - 10.2022
  • Collaborated with team members to deliver seamless service during high-volume events.
  • Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
  • Created memorable experiences for guests through personalized attention and genuine enthusiasm for their celebrations.
  • Developed rapport with regular patrons, resulting in repeat business and positive word-of-mouth referrals.
  • Utilized strong multitasking abilities to manage multiple orders simultaneously while maintaining a calm demeanor under pressure.

Education

High School Diploma -

University of Maryland Asian Division
Okinawa, Japan

Skills

  • Cleanliness standards
  • Upselling strategies
  • POS System Operation
  • Ordering Supplies
  • Bar opening and closing duties including setting alarms and locking up

Timeline

Bartender Shift Manager

Buck Horn Bar and Grill
02.2023 - 08.2023

VIP Bottle Server

Larry Flint's Hustlers Club
03.2021 - 10.2022

Bartender/Server

Darden Restaurants, Olive Garden
08.2018 - 04.2023

High School Diploma -

University of Maryland Asian Division

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Katelynn Dunn