Summary
Overview
Work History
Education
Skills
Relocation
Personal Information
Timeline
Generic

Katelynn Gotschall

Lakewood,CO

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level of product knowledge and customer satisfaction by smoothly resolving customer requests, needs and problems. While being organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Front Desk/ Canine Coach

Dogtopia
03.2024 - Current
  • Collaborated with other coaches to create and execute game plans.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Utilized positive reinforcement with dogs
  • Managed dog and parent schedules, ensuring efficient use of time and resources for pet parent.
  • Managed Front desk and had great phone etiquette and customer service.
  • Organized payment plans and packages.

Stylist

AllSaints
10.2023 - 03.2024
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled regular follow-up appointments with clients to ensure they remained satisfied with their purchases and styling advice.
  • Increased client confidence by teaching them how to style their outfits appropriately for various situations.

Hair Salon Receptionist

Salon estique
09.2023 - 09.2023
  • Managed inventory of salon products, ensuring adequate stock levels were maintained for smooth operations.
  • Improved customer relations, effectively communicating with clients over phone and in person to provide accurate information on services and pricing.
  • Supported hairstylists by coordinating their schedules, ensuring optimal productivity.
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Processed payments accurately, handling cash transactions and balancing daily sales reports.

Beauty Advisor

Sally Beauty
04.2022 - 09.2023


  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.

Retail Sales Associate

Nordstorm Rack
05.2020 - 06.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Education

High School Diploma -

Mcclintock High School
Tempe, AZ
05.2021

Skills

  • Sales and Customer service(4 years)
  • Effective Communication
  • Product Knowledge
  • Relationship Building
  • Phone Etiquette
  • Building Relationships
  • Cash Handling
  • Retail Sales

Relocation

  • Phoenix, AZ
  • Mesa, AZ
  • Tempe, AZ

Personal Information

Title: Sales Associate

Timeline

Front Desk/ Canine Coach

Dogtopia
03.2024 - Current

Stylist

AllSaints
10.2023 - 03.2024

Hair Salon Receptionist

Salon estique
09.2023 - 09.2023

Beauty Advisor

Sally Beauty
04.2022 - 09.2023

Retail Sales Associate

Nordstorm Rack
05.2020 - 06.2021

High School Diploma -

Mcclintock High School

Similar Profiles

CREATE PROFILE
Katelynn Gotschall