Katelynn Juvinall
Terre Haute,IN
Summary
Proven track record of exceptional customer service and cash handling, honed across roles at Cracker Barrel and Long Branch Steakhouse. Excelled in fast-paced environments, significantly enhancing guest engagement and teamwork. Demonstrated strong work ethic by efficiently managing multiple tasks, leading to a noticeable improvement in service quality and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Cracker Barrel
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lead Sales Associate
Dollar General
09.2022 - 12.2023
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Team Member
Hardees
03.2022 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Team Member
Mcdonalds
11.2021 - 03.2022
Server
Long Branch Steakhouse
01.2020 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor Of Social Work - Social Work
Indiana State University
Terre Haute, INHigh School Diploma -
Oakwood High School
Oakwood, IL2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Certification
Alcohol License
Timeline
Server
Cracker Barrel
08.2023 - Current
Lead Sales Associate
Dollar General
09.2022 - 12.2023
Team Member
Hardees
03.2022 - 08.2022
Team Member
Mcdonalds
11.2021 - 03.2022
Server
Long Branch Steakhouse
01.2020 - 08.2021
Bachelor Of Social Work - Social Work
Indiana State University
High School Diploma -
Oakwood High School
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