Katelynn Nett
Troy,Kansas
Summary
Diligent Server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
4
4
years of professional experience
Work History
Host
Texas Roadhouse
2024.08 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
- Answered customer questions about hours, seating, and menu information.
Server
Kirkwood & Co.
2021.04 - 2024.12
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Personable with customers making them feel comfortable and welcomed
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Willie's Sports Pub
2024.05 - 2024.09
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Cashier/Stocker
John's Market
2023.06 - 2024.05
- Efficiently operated cash register and processed customer transactions accurately and quickly
- Maintained clean and organized store shelves by restocking products and arranging displays
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
Lifeguard
Wathena Pool
2022.06 - 2023.08
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Communicated effectively with guests and coworkers to promote a positive and safe swimming environment
- Monitored swimmers to ensure safety and enforce pool rules
- Maintained cleanliness of pool facilities and equipment
Education
Criminology, Pre-Law
University of Arkansas
Fayetteville, AR2028-05
High School Diploma -
Troy High School
Troy, Kansas05.2024
Dual Credit -
Highland Community College
Highland, Kansas05.2024
Skills
- Customer service
- Team collaboration
- Strong work ethic
- Cash handling
- Guest engagement
- Multitasking proficiency
- Adaptable to change
- Good Communication Skills
- Detail-oriented
- POS software
- Professional appearance
Activities
- Internship at Doniphan County Courthouse, Troy High School; Softball, Volleyball, Basketball, Cheer, FBLA, FFA, Student Council Class Representative, Peer Mentor, 4-H member, St. Benedicts Catholic Church Server
Timeline
Host
Texas Roadhouse
2024.08 - Current
Server
Willie's Sports Pub
2024.05 - 2024.09
Cashier/Stocker
John's Market
2023.06 - 2024.05
Lifeguard
Wathena Pool
2022.06 - 2023.08
Server
Kirkwood & Co.
2021.04 - 2024.12
Criminology, Pre-Law
University of Arkansas
High School Diploma -
Troy High School
Dual Credit -
Highland Community College