Accomplished Medical Assistant with a proven track record at Northshore Health Centers, enhancing patient satisfaction through exceptional direct patient care and efficient management of medical records. Skilled in EMR/EHR and known for outstanding communication abilities, significantly fostering patient trust and safety.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Northshore Health Centers
2021.04 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Documented vital signs and health history for patients in clinic and hospital environments.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
CCMA -
Medical Career Academy
Highland, IN
01.2021
High School Diploma -
Portage High School
Portage, IN
06.2020
Skills
Vital Sign Monitoring
EMR / EHR
Direct Patient Care
CPR
Immunization Administration
Laboratory Specimen Collection
Timeline
Medical Assistant
Northshore Health Centers
2021.04 - Current
CCMA -
Medical Career Academy
High School Diploma -
Portage High School
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