Katelynn Renowden
Mesa,AZ
Summary
Dedicated healthcare professional with expertise in staffing coordination for ED and inpatient
departments, ensuring optimal nurse-to-patient ratios. Proven ability to manage staffing needs,
balance workloads, and maintain safe, efficient operations through proactive scheduling and real-
time adjustments.
Overview
5
5
years of professional experience
Work History
Sr Patient Placement Coordinator
Dignity Health
Mesa, AZ
10.2023 - Current
- Coordinate staffing coverage across 2 hospitals and 12 emergency departments.
- Manage scheduling, sick calls, and last-minute staffing adjustments to maintain safe
ratios. - Collaborate with leadership to ensure appropriate staffing levels for ED and inpatient
units. - Monitor staffing trends and proactively address gaps to support patient safety and
operational efficiency. - Balance staffing demands with patient volume to optimize workflow.
Telemetry Health Unit Coordinator
Steward Health Care
Mesa, AZ
04.2022 - 04.2023
- Supported nursing staff with coordination and communication to maintain workflow.
- Assisted in managing patient care needs in a fast-paced unit environment.
- Coordinated patient admissions, discharges, and transfers to ensure seamless operations within the unit.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Responded to patient call lights to expedite appropriate follow-through.
Patient Financial Services Representative
Banner Healthcare
Mesa, AZ
06.2021 - 04.2022
- Delivered high-volume customer service and supported patient intake processes.
- Processed patient insurance claims, ensuring accuracy and compliance with healthcare regulations.
- Utilized electronic health record systems to maintain accurate patient financial data and documentation.
- Coordinated financial arrangements for patients, enhancing access to necessary medical services.
Education
High School Diploma -
Apache Junction High School
Apache Junction, AZSkills
- Tele Tracking
- Cerner Applications (Power Chart/First Net)
- Google Documents
- Microsoft Office
- API Healthcare (TEAMS)
- Medical terminology
- Multitasking
Additional Experience
- Front Office Manager – Able Auto LLC
- Front Office Receptionist – Footcare Physicians of AZ
- Medical Scheduler – Ortho AZ
Timeline
Sr Patient Placement Coordinator
Dignity Health
10.2023 - Current
Telemetry Health Unit Coordinator
Steward Health Care
04.2022 - 04.2023
Patient Financial Services Representative
Banner Healthcare
06.2021 - 04.2022
High School Diploma -
Apache Junction High School