Katelynn Sanchez
Pasadena,TX
Summary
Assistant Manager at Painting With A Twist, skilled in operations management and team leadership. Enhanced customer satisfaction through effective staff training to boost event participation. Proven ability to manage inventory efficiently while fostering strong customer rapport, ensuring memorable experiences for all guests.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Painting With A Twist
Pasadena, TX
11.2024 - Current
- Assisted in managing daily operations to ensure seamless studio experiences for customers.
- Coordinated team schedules and resource allocation to optimize class attendance and engagement.
- Trained new staff on company policies, painting techniques, and customer service standards.
- Developed promotional strategies to enhance event participation and increase customer retention.
- Monitored inventory levels and placed orders to maintain a
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Face Painter
Wowsers
Houston, TX
10.2023 - 10.2024
- Provided exceptional customer service by engaging with guests and ensuring their comfort throughout the face painting experience.
- Enhanced customer satisfaction by delivering high-quality face painting services for various events and parties.
- Maintained excellent time management skills to ensure adherence to scheduled appointments while maintaining high-quality artistry standards concurrently.
Education
High School Diploma -
Sam Rayburn High School
Pasadena, TX05.2019
Skills
- Customer service
- Team leadership
- Decision-making
- Staff training and development
- Operations management
- Employee scheduling
- Customer rapport
- Inventory management
Languages
Spanish
Limited Working
Timeline
Assistant Manager
Painting With A Twist
11.2024 - Current
Face Painter
Wowsers
10.2023 - 10.2024
High School Diploma -
Sam Rayburn High School