KATELYNN SHARP
Central Square,NY
Summary
Goal-oriented Teaching Assistant with a genuine passion for nurturing the growth and development of students from diverse learning levels and backgrounds. Committed to making a positive impact on student learning and teacher wellbeing through timely support and assistance. Known for reliability in maintaining orderly spaces and efficiently preparing daily materials. Dedicated to creating a conducive learning environment that fosters academic success and personal growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Substitute Teaching Assistant
Central Square Central School District
11.2023 - Current
- Monitored students during transitional and non-class times such as lunch periods and recess.
- Encouraged continuous development for students of ages through proactive in-class assistance.
- Maintained smooth classroom operations by assisting teachers with any administrative, instructional, or student support need.
- Provided ongoing support for students with behavioral issues by implementing behavior management techniques designed to encourage positive choices and self-regulation skills.
Bartender
Wild Horse
06.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Owner
Katelynn's Babysitting
07.2021 - 06.2023
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset by providing emotional support and stability.
- Handled conflicts between children effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Direct Sales Associate
Nolan's Mill & Metal / Midway Industrial Supply
04.2019 - 07.2021
- Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently.
- Implemented time management strategies to optimize daily tasks and prioritize high-priority leads for better results.
Executive Administrative Assistant
Syracuse Lightscapes
07.2018 - 04.2019
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
Customer Relations Manager/Advertising Specialist
ACS, Inc. Web Design & SEO
06.2013 - 03.2016
Customer Service Representative
MaryLou Corcoran Physical Therapy
08.2011 - 01.2014
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Tracked customer service cases and updated service software with customer information.
Education
Regents Diploma -
Chittenango High School
01.2013
Skills
- Organization
- Parent-Teacher Communication
- Flexibility
- Collaborative Teamwork
- Behavior redirection
- Individual Student Assistance
Certification
Teaching Assistant Level I
Timeline
Substitute Teaching Assistant
Central Square Central School District
11.2023 - Current
Bartender
Wild Horse
06.2023 - Current
Owner
Katelynn's Babysitting
07.2021 - 06.2023
Direct Sales Associate
Nolan's Mill & Metal / Midway Industrial Supply
04.2019 - 07.2021
Executive Administrative Assistant
Syracuse Lightscapes
07.2018 - 04.2019
Customer Relations Manager/Advertising Specialist
ACS, Inc. Web Design & SEO
06.2013 - 03.2016
Customer Service Representative
MaryLou Corcoran Physical Therapy
08.2011 - 01.2014
Regents Diploma -
Chittenango High School
Teaching Assistant Level I
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