Katelynn Sparks
CTI Foods
Clearfield,KY
8
years of professional experience
Results-driven Quality Assurance Lead at CTI Foods with a strong analytical mindset and proven track record in enhancing compliance and efficiency. Expert in quality metrics analysis, I successfully implemented corrective actions that reduced error rates, while fostering teamwork and collaboration to elevate product quality and safety standards.
Work History
Quality Assurance Lead
3 Years 3 Months- Led HACCP, GMP, and SQF compliance checks across production lines.
- Monitored finished product inspections to verify specifications, labeling, and pack accuracy.
- Investigated nonconformances and documented corrective actions for quality deviations.
- Coordinated hold-and-release decisions for suspect materials and finished goods.
- Trained production staff on sanitation, food safety, and quality expectations.
- Collaborated with operations and sanitation teams to improve consistency and reduce defects.
- Identified process gaps and implemented corrective actions, resulting in higher efficiency and reduced error rates.
Assistant Manager
2 Years 8 Months- Enforced store policies and safety standards to maintain compliant work environment.
- Resolved customer concerns promptly, preserving positive service experiences and repeat business.
- Reviewed merchandising displays and product placement to support sales and store appearance.
- Supported opening and closing procedures, securing cash drawers and completing operational checklists.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Cast Member
1 Year- Greeted guests and delivered friendly service across box office, concessions, and auditorium areas
- Maintained clean auditoriums, lobbies, restrooms, and concession areas throughout shifts
- Monitored theater policies and supported safe, orderly guest experiences
- Restocked supplies and concession inventory to support continuous operations
- Assisted with opening and closing procedures, including cleaning, setup, and cash handling
- Responded quickly to guest needs, resolved routine concerns, and escalated issues when needed
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
Education
High School Diploma
Skills
Quality metrics analysis
In-depth technical knowledge
Strong analytical mind
Test data management
Strategic Decision-making
Continuous improvement mindset
QA
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Organizational skills
Team collaboration
Active listening
Effective communication
Verbal and written communication
Relationship building
Strong problem solver
Documentation skills
Organized and detail oriented
Teamwork and positive attitude
Task prioritization
Self motivation
Interpersonal skills
Analytical thinking
Goal setting
Professionalism
Workload management
Data analysis
Timeline
Quality Assurance Lead
CTI Foods
06.2023 - CurrentRead More
Assistant Manager
Houchens Industries Inc. IGA
07.2020 - 03.2023Read More
Cast Member
Malco Theaters
10.2018 - 10.2019Read More
George Rogers Clark High School
High School Diploma
Read More