Katelynne Fliehr
Star Transportation LLC
Rochester,MN
1
Language
5
years of professional experience
Adaptable professional with a robust background in hospitality and marketing. Known for exceptional guest engagement and a strong work ethic, contributing to improved customer experiences and team performance.
Work History
Server
2 Months- Provide exceptional customer service, ensuring positive dining experiences for all guests.
- Efficiently manage food and beverage orders, coordinating with kitchen staff to meet guest expectations.
- Assist in maintaining cleanliness and organization of dining areas, enhancing overall restaurant ambiance.
- Adapted to menu changes and daily specials, effectively communicating updates to enhance guest experience.
Marketing Director
5 Years 6 Months- Led cross-functional teams to launch successful promotional campaigns, driving increased market share.
- Developed and executed comprehensive marketing strategies to enhance brand visibility and customer engagement.
- Analyzed market trends and customer insights to inform product positioning and messaging strategies.
- Managed budget allocations for marketing initiatives, ensuring optimal resource utilization across projects.
Server/Bartender
4 Months- Provided exceptional customer service in high-volume winery setting, enhancing guest experiences and satisfaction.
- Developed extensive knowledge of wine pairings, assisting guests with menu selections and recommendations.
- Trained new staff on efficient service protocols, improving team performance and operational consistency.
Host
8 Months- Managed reservation system, optimizing table turnover and enhancing guest flow.
- Greeted and seated guests, ensuring a positive first impression of restaurant ambiance.
- Collaborated with servers to coordinate timely service, improving overall dining experience.
- Trained new hosts in customer service protocols and operational procedures for efficiency.
Education
No Degree - Marketing
High School Diploma
Skills
Customer service excellence
Order management
Team collaboration
Dining etiquette
Hospitality expertise
Guest engagement
Professional appearance
Memory retention
Languages
English
Native or Bilingual
Timeline
Server
The Pondy
07.2026 - CurrentRead More
Server/Bartender
Villa Bellezza Winery & Vineyards
06.2023 - 10.2023Read More
Host
Black Woods Grill & Bar
09.2021 - 05.2022Read More
Marketing Director
Star Transportation LLC
03.2021 - CurrentRead More
Rochester Community And Technical College
No Degree from Marketing
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Pine Island High School
High School Diploma
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