Katera Raynor
Fort Worth,TX
Summary
Warm, polished administrative professional with 3+ years of experience delivering exceptional customer service and managing front desk operations. Skilled in creating a calm, welcoming atmosphere, coordinating appointments, and ensuring a seamless guest experience. Passionate about wellness, hospitality, and high-end service environments.
Overview
7
7
years of professional experience
Work History
Behavioral Therapist
Action Behavior Centers
01.2024 - Current
- Deliver attentive, client-focused care in a calm, structured environment
- Maintain accurate documentation with strong attention to detail
- Build trust through compassionate and professional communication
Office Assistant
Trinity Medical Group
01.2021 - 01.2024
- Managed daily front office operations including scheduling, phone communication, and client coordination
- Greeted clients and ensured a welcoming, organized environment
- Handled appointment scheduling and calendar management for multiple staff members
- Processed paperwork, maintained records, and supported smooth office flow
- Assisted with administrative tasks while maintaining excellent customer service standards
Pharmacy Technician
Walmart Pharmacy
01.2019 - 01.2021
- Provided high-level customer service in a fast-paced setting
- Processed transactions and assisted with retail products
- Supported inventory organization and workflow efficiency
Education
High School Diploma -
Tarrant County College
05.2029
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University of Arkansas at Little Rock
01.2022
Skills
Front Desk Operations
Appointment Scheduling
Guest Experience
POS & Payments
Retail Support
Office Administration
Microsoft Office
Communication
Time Management
Timeline
Behavioral Therapist
Action Behavior Centers
01.2024 - Current
Office Assistant
Trinity Medical Group
01.2021 - 01.2024
Pharmacy Technician
Walmart Pharmacy
01.2019 - 01.2021
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University of Arkansas at Little Rock
High School Diploma -
Tarrant County College