Katerina Spirou
TARPON SPRINGS,FL
Overview
8
8
years of professional experience
Work History
Server
Mama's Kitchen
04.2023 - Current
- Delivered exceptional customer service to enhance guest satisfaction and dining experience.
- Assisted in menu item recommendations, adapting to diverse customer preferences and dietary needs.
- Maintained cleanliness and organization of dining area to ensure a welcoming environment for guests.
- Collaborated with kitchen staff to expedite order processing and improve service efficiency.
Server
Garden Grille Cafe
04.2022 - 11.2024
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring timely order delivery and guest satisfaction.
- Assisted in training new staff on menu offerings and service protocols.
- Collaborated with kitchen staff to coordinate meal preparation and presentation.
- Maintained cleanliness of dining area, adhering to health and safety standards.
Food Manager
Juan's Mexican Grill
06.2022 - 04.2023
- Managed daily food service operations ensuring compliance with health and safety regulations.
- Developed staff training programs enhancing team performance and service quality.
- Implemented inventory control procedures reducing waste and optimizing supply chain efficiency.
- Coordinated menu planning aligning offerings with customer preferences and dietary requirements.
Food and Beverage Manager
Gondolier Pizza And Italian
04.2020 - 06.2022
- Oversaw daily operations of food and beverage departments, ensuring consistent quality and service standards.
- Developed and implemented training programs for staff to enhance service efficiency and customer satisfaction.
- Collaborated with culinary teams to design menus that align with seasonal trends and guest preferences.
- Managed inventory control processes, optimizing stock levels to reduce waste and improve cost management.
Food Server
Day Break Cafe
04.2017 - 06.2020
- Delivered exceptional customer service, ensuring guest satisfaction in high-paced environment.
- Oversaw daily operations, coordinating with kitchen staff to ensure timely order fulfillment.
- Trained and mentored new food servers, enhancing team performance and service quality.
- Managed cash transactions accurately, maintaining financial integrity during busy shifts.
Education
Stroudsburg High School
Stroudsburg, PASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Service prioritization
- Team collaboration
- Quality control
- Food safety practices
- Performance improvement
- Table bussing
- Suggestive selling
- Guest relations management
- Relationship management
- Dining area maintenance
- Tableside etiquette
Timeline
Server
Mama's Kitchen
04.2023 - Current
Food Manager
Juan's Mexican Grill
06.2022 - 04.2023
Server
Garden Grille Cafe
04.2022 - 11.2024
Food and Beverage Manager
Gondolier Pizza And Italian
04.2020 - 06.2022
Food Server
Day Break Cafe
04.2017 - 06.2020
Stroudsburg High School
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