Katerine Aguilera
Minneapolis,MN
Summary
Hardworking professional offering hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
4
4
years of professional experience
Work History
Host
Public Domain Clicks
Minneapolis, MN
05.2024 - 01.2025
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Shift Leader
Caribou Coffee
Edina, MN
11.2022 - 04.2024
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Checked orders for quality and completeness.
Host
Red Moon
Eden Prairie, MN
04.2021 - 11.2022
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Stocked server areas with supplies before, during and after shifts.
- Managed incoming calls during busy shifts.
Education
GED -
West Metro
Shakopee, MN04-2024
Skills
- Customer service
- Workflow optimization
- Exceptional communication
- POS software
Timeline
Host
Public Domain Clicks
05.2024 - 01.2025
Shift Leader
Caribou Coffee
11.2022 - 04.2024
Host
Red Moon
04.2021 - 11.2022
GED -
West Metro
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