Summary
Overview
Work History
Education
Skills
Timeline
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Katerine Membreno

Malden,MA

Summary

Driven and customer-focused professional with a proven track record in fast-paced environments, such as Dunkin' Donuts Franchising. Demonstrates exceptional cash handling and customer service excellence, alongside a strong work ethic and integrity. Excels in team collaboration and adapting to new challenges, significantly enhancing workplace productivity and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Housekeeper

FedEx
10.2020 - 12.2020
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Cashier

Dunkin' Donuts Franchising
01.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

    • Production Worker

    Royal Hospitality Services
    06.2021 - 09.2023
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.

    • Chattering

    Cuisine Chez Vous
    02.2018 - 03.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

    • Education

    East Boston High School
    East Boston, MA
    06.2020

    Skills

    • Customer Service
    • Customer Assistance
    • Work Ethic and Integrity
    • Patience and Empathy
    • Cash Handling
    • Customer service excellence
    • Money Handling

    Timeline

    Cashier

    Dunkin' Donuts Franchising
    01.2024 - Current

    Production Worker

    Royal Hospitality Services
    06.2021 - 09.2023

    Housekeeper

    FedEx
    10.2020 - 12.2020

    Chattering

    Cuisine Chez Vous
    02.2018 - 03.2020

    East Boston High School

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    Katerine Membreno