Ka'Terra Faubion
Tulsa,OK
Summary
Experienced in navigating the complexities of the foster care system, I offer unique insights into the challenges faced by children in care today. Seeking a career pivot, my personal goals align tremendously with the mission of the Fostering Connections organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service
Zasa's Pizza and Wings
02.2024 - Current
- Effectively communicates with staff and establishes positive working relationships with all coworkers and customers
- Maintains an engaging attitude when resolving unexpected work-related problems
- Patiently listens to customers' concerns and complaints in order to determine the best resolution
- Responsible for all cleaning duties and always maintains a tidy workspace
- Open to criticism; willing to learn and understand when presented with new ideas
- Firmly asks questions when presented with foreign concepts
- Able to lift more the 50 pounds of equipment/supplies
Cashier/Customer Service
STG Gelateria
06.2021 - 12.2021
- Always provided customers' with exceptional customer service and high quality service
- Communicated clearly and confidently with other staff members, management, and customers whether on the phone or in-person
- Able to work under stressful circumstances and remain level-headed
- Works well in a team setting; can confidently complete tasks independently without supervision
- Passionate about helping people, children, and the community
- Consistently maintained a clean, organized, and tidy workspace
- Proficient in using Microsoft Word
Education
Bachelor's degree - Sociology
Oklahoma State University-Tulsa
Tulsa, OK05.2025
Bachelor's degree - Music Performance
University of Tulsa
Tulsa, OK05.2021
Skills
- Maintains a clean and organized front-of-house area, ensuring a positive customer experience
- Sustains a positive attitude when confronted with problems or negative reception from customers'
- Developed close relationships with other staff members' and managers' to ensure our highest potential is achieved
- Proactively assisted colleagues with tasks outside of primary responsibilities to ensure smooth operations
- Remained calm and composed under pressure during peak hours or challenging incidents
- Accuracy in handling cash, processing transactions, and managing cash registers
- Able lift 50 pounds and stand for long periods of time
Certification
BLS Certification, 05/01/24-05/01/26
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Cashier/Customer Service
Zasa's Pizza and Wings
02.2024 - Current
Cashier/Customer Service
STG Gelateria
06.2021 - 12.2021
Bachelor's degree - Music Performance
University of Tulsa
Bachelor's degree - Sociology
Oklahoma State University-Tulsa
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