Kateryna Radionova

Billing/Payroll

• Resolved payroll discrepancies quickly and successfully.
  
• Provided customer service to employees regarding payroll inquiries and issues.
  
• Maintained strict confidentiality of all payroll information and records.
  
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  
• Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
  
  
• Printed stubs for associates who received direct deposits to complete payroll distribution.
  
• Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
  
• Calculated wages, deductions and bonuses in accordance with company policies.
  
• Managed and updated employee benefits information.
  Generated reports to track employee time and attendance.
  
• Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
  Manage salary changes, deductions, PTO.
• Billing on weekly basis
• Checking billing report worked hours
  
  -Authorization
  
• Insurance eligibility
  
• Follow up with 700 consumer discharge/resume/hold authorizations

• Scheduled, coordinated and confirmed appointments and meetings.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Billing visits
• Collection
• Calls to insurance companies
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Organized, maintained and updated information in computer databases.
• Managed over 50 customer calls per day

• Compiled and tracked outstanding balances owed to medical facilities.
• Processed billing calls and answered questions from patients and third-party carriers.
• Corrected, completed and processed claims for multiple payer codes.
• Processed online and paper appeal submissions and refund requests.
• Used data entry skills to accurately document and input statements.
• Monitored outstanding invoices and performed collections duties.
• Responded to customer concerns and questions on daily basis.