Overview
Work History
Education
Skills
Timeline
Server

Katey Caceres

Waterbury ,CT

Overview

10
10
years of professional experience

Work History

Server

Michael's Tap Room
05.2022 - 12.2024
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed multiple tables efficiently while prioritizing guest needs and requests.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Trained new servers on menu offerings, service standards, and operational procedures.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Contributed to inventory management by monitoring stock levels.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Director's Assistant/HACCP Coordinator

Gallucci's Fine Foods
06.2023 - 06.2024
  • Developed and implemented strategic initiatives to enhance operational efficiency across departments.
  • Facilitated training sessions to enhance team capabilities and promote continuous professional development.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Maintaining contracts up to date, as well as performing 10 audits every month insuring compliance both internally and externally.
  • Assisting in completing and passing our annual USDA audit
  • Keeping a positive relationship with clients, employees, manufacturers partners and USDA partnership.

Assembler

Belimo Americas
02.2021 - 11.2022
  • Assembled components according to specifications, ensuring quality and accuracy in production processes.
  • Operated hand tools and machinery, maintaining safety protocols throughout assembly operations.
  • Collaborated with team members to streamline workflows, enhancing efficiency in production timelines.
  • Inspected finished products for defects, implementing corrective actions as needed to uphold standards.
  • Increased production efficiency by assembling components quickly and accurately.
  • Collaborated effectively with team members to meet production targets consistently.
  • Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.

Bank Teller

Union Savings Bank
11.2019 - 12.2020
  • Processed customer transactions accurately and efficiently, enhancing service delivery.
  • Assisted customers with account inquiries and financial product information, improving satisfaction.
  • Managed cash drawer, ensuring adherence to security protocols and balancing funds daily.
  • Collaborated with team members to resolve complex customer issues, fostering teamwork.
  • Conducted regular audits of transactions to ensure compliance with banking regulations.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Counted and packaged currency and coins.

Assistant Manager

Lucky Brand
11.2017 - 03.2020
  • Led daily operations to enhance team efficiency and service quality.
  • Analyzed performance metrics to identify trends and drive strategic decision-making.
  • Facilitated communication between departments to align goals and improve project outcomes.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Coordinated inventory management, ensuring optimal stock levels and minimizing waste.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Increased sales through effective merchandising strategies and targeted promotions.

Merchandising Manager

Charlotte Russe
08.2014 - 03.2018
  • Developed and executed merchandising floor plans to enhance product visibility and drive sales growth.
  • Optimized store layouts for maximum efficiency, enhancing the shopping experience for customers.
  • Interacted with customers to obtain feedback and drive satisfaction.
  • Analyzed market trends to optimize inventory levels and improve product assortment.
  • Collaborated with cross-functional teams to design impactful promotional displays and signage.
  • Led training sessions for staff on best practices in merchandising techniques and customer engagement.
  • Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
  • Established monthly goals and communicated performance expectations during team meetings to optimize sales.

Education

Psychology

Naugatuck Valley Community College
Waterbury, CT

High School Diploma -

Danbury High School
Danbury
06-2010

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Multitasking and organization
  • Customer service
  • Microsoft
  • Excel
  • POS Systems
  • Training
  • Scheduling

Timeline

Director's Assistant/HACCP Coordinator

Gallucci's Fine Foods
06.2023 - 06.2024

Server

Michael's Tap Room
05.2022 - 12.2024

Assembler

Belimo Americas
02.2021 - 11.2022

Bank Teller

Union Savings Bank
11.2019 - 12.2020

Assistant Manager

Lucky Brand
11.2017 - 03.2020

Merchandising Manager

Charlotte Russe
08.2014 - 03.2018

Psychology

Naugatuck Valley Community College

High School Diploma -

Danbury High School

Similar Profiles

CREATE PROFILE
Katey Caceres