Katey Rascon
Ankeny,IA
Summary
Experience in child welfare processes and related court systems. Respectful, articulate and devoted to helping families and individuals. Excellent recordkeeping, planning and conflict resolution skills. Very empathetic known for high productivity and efficiency in task completion. Specialize in effective communication, crisis management, and advocacy skills to support families and individuals effectively. Excel using active listening, empathy, and problem-solving skills to navigate challenges and foster positive outcomes.
Overview
11
11
years of professional experience
Work History
Parent Partner
Children & Families of Iowa - Des Moines, IA
Des Moines, IA
10.2023 - Current
- Provided support and guidance to families with young children through home visits, phone calls, and emails.
- Collaborated with other professionals such as social workers, therapists, and educators to ensure the best outcomes for families.
- Developed individualized service plans based on family goals and needs.
- Maintained accurate records of all client contacts including progress notes and case summaries.
- Referred clients to appropriate community resources as necessary.
- Advocates for clients' rights within the system and ensured their voices are heard.
Accounts Receivable and Billing Clerk
The Rasmussen Group
Des Moines, IA
08.2017 - 04.2018
- Processed payments received by cash, check, or credit card.
- Maintained accurate records of accounts receivable transactions.
- Assisted customers with inquiries regarding billing information, account status.
- Reconciled customer payments with internal ledgers and ensured proper application of funds to appropriate accounts.
- Managed the filing systems related to Accounts Receivable documents.
- Generated, mailed and monitored invoices.
- Managed timely invoicing of clients and ensured accurate billing details.
Accounts Receivable and Billing Clerk
Oldcastle Materials Group
Ankeny, IA
06.2013 - 08.2017
- Prepared and distributed customer invoices and statements.
- Investigated disputes on customer accounts and resolved discrepancies in a timely manner.
- Assisted customers with inquiries regarding billing information, account status.
- Managed the filing systems related to Accounts Receivable documents.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Generated, mailed and monitored invoices.
- Managed timely invoicing of clients and ensured accurate billing details.
- Assisted with month-end and year-end closing processes.
Education
Bachelor of Arts - Psychology concentration in Addictions
Southern New Hampshire University
Hooksett, NH08-2027
Associate of Arts - Business Administration
American InterContinental University
Schaumburg, IL07-2023
Skills
- Goal setting and planning
- Networking skills
- Boundary Setting
- Interpersonal Skills
- Conflict Resolution
- Teamwork and Collaboration
- Adaptability
- Reliability
Full Circle Volunteer
- Certified recovery coach through CCAR
- Meeting facilitator for Recovery Court and House of Mercy Treatment Center
- SMART Recovery Meeting facilitator
- Works with incarcerated individuals through Corrlinks
Timeline
Parent Partner
Children & Families of Iowa - Des Moines, IA
10.2023 - Current
Accounts Receivable and Billing Clerk
The Rasmussen Group
08.2017 - 04.2018
Accounts Receivable and Billing Clerk
Oldcastle Materials Group
06.2013 - 08.2017
Bachelor of Arts - Psychology concentration in Addictions
Southern New Hampshire University
Associate of Arts - Business Administration
American InterContinental University
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