Katey Shows
New Roads
Summary
Detail-oriented with demonstrated excellence in reception and administration. Excel at providing proactive customer service in hospitality establishments. Highly organized with exemplary multitasking, time management and customer service skills. Responsible, professional, and willing to go the extra mile to assist others with solving problems.
Overview
11
11
years of professional experience
Work History
Optician
Williamson Eye Center
06.2020 - Current
- Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
- Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
Front Desk Receptionist
Gannon Eye Center
05.2018 - 06.2020
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Gathering forms, copying insurance cards,insurance processing, receiving and accurately handling patient's payments.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Student Worker
Health And Hospitals
06.2013 - 09.2016
- Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
- Took and followed detailed directions from others.
- Maintained excellent customer service and positive attitude towards guest, customers and fellow teammates.
Education
Some College - General Studies
Baton Rouge Community College
Baton Rouge, LASome College - Education
LSU Eunice
Eunice, LASkills
- Customer/Client relations
- Documentation and reporting
- Sorting and labeling
- File management
- Office organization
- Data Entry
- Problem-solving skills
- Time management
- Scheduling
- Skilled in multiple computer programs
References
- Kaleb Clark: 225-603-5432
- Kim Park: 225-718-0664
- Beth Lacombe: 225-718-5770
Timeline
Optician
Williamson Eye Center
06.2020 - Current
Front Desk Receptionist
Gannon Eye Center
05.2018 - 06.2020
Student Worker
Health And Hospitals
06.2013 - 09.2016
Some College - General Studies
Baton Rouge Community College
Some College - Education
LSU Eunice
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