Sarah Stone
Reidsville,NC
Summary
Professional healthcare specialist with strong background in medical data abstraction and clinical review. Known for precision in extracting and analyzing patient information, ensuring compliance with healthcare standards. Highly collaborative team member, adaptable to shifting priorities, and driven to achieve optimal results. Skilled in electronic health records, data interpretation, and regulatory guidelines. Reliable, adaptable, and results-focused.
Overview
5
5
years of professional experience
Work History
Optician
Harman Eye Center
Martinsville, Virginia
04.2025 - Current
- Assisted patients in selecting eyewear that meets vision and lifestyle needs.
- Conducted thorough measurements for eyeglass fittings to ensure accuracy and comfort.
- Collaborated with ophthalmologists to interpret prescriptions and recommend appropriate lenses.
- Educated patients on lens options, coatings, and care instructions for optimal usage.
- Trained new staff on operational procedures and best practices in patient interactions.
- Addressed patient inquiries and concerns promptly, enhancing overall customer satisfaction.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
Optometric Technician
Friedrichs Family Eye Center
Collinsville, Virginia
01.2024 - 04.2025
- Conducted preliminary eye examinations and vision screenings to assess patient needs.
- Assisted in fitting and adjusting eyewear, ensuring optimal comfort and functionality.
- Maintained accurate patient records using electronic health record systems.
- Provided exceptional customer service by addressing patient inquiries and concerns effectively.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Family Service Counselor/Office Administrator
Roseneath Funeral Home
Shreveport, Louisiana
02.2023 - 01.2024
- Guided families through the grief process, providing emotional support and resources tailored to individual needs.
- Coordinated logistics for funeral services, ensuring seamless execution of ceremonies and memorials.
- Developed personalized funeral plans, aligning with family wishes and cultural traditions for meaningful tributes.
- Managed client communications, fostering relationships that enhanced trust and satisfaction throughout service planning.
Executive Assistant/Administrative Assistant
Career Adventures
Shreveport, Louisiana
01.2022 - 01.2024
- Coordinated complex schedules and meetings for executive leadership, ensuring optimal time management.
- Managed travel arrangements and itineraries, enhancing efficiency for business trips.
- Developed and maintained filing systems, improving document retrieval processes.
- Assisted in preparation of reports and presentations, ensuring accuracy and professionalism.
- Streamlined office operations by implementing new administrative procedures, increasing overall productivity.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Dental Assistant
Shreveport Bossier Family Dental Care
Bossier City, Louisiana
09.2021 - 10.2022
- Assisted with patient intake and documentation, ensuring compliance with health regulations.
- Prepared treatment rooms and sterilized instruments for dental procedures to maintain safety standards.
- Educated patients on oral hygiene practices, fostering improved dental care habits and compliance.
- Managed appointment scheduling and follow-up calls, enhancing patient experience and clinic efficiency.
- Collaborated with dentists to ensure accurate execution of treatment plans and procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Education
Associate of Science - Science And Human Communications
Danville Community College
Danville, Virginia 12-2025
Associate of Science - Advanced Diploma
Magna Vista High School
Ridgeway, Virginia 05-2017
Skills
- Customer service
- Insurance verification and billing
- Computer skills
- Data entry
- Time management
- Customer and client relations
- Computer proficiency
- Scheduling
- Strong problem solver
- Office management
- Dedicated team player
- Deadline oriented
- Digital X-ray proficiency
- Equipment sterilization
Timeline
Optician
Harman Eye Center
04.2025 - Current
Optometric Technician
Friedrichs Family Eye Center
01.2024 - 04.2025
Family Service Counselor/Office Administrator
Roseneath Funeral Home
02.2023 - 01.2024
Executive Assistant/Administrative Assistant
Career Adventures
01.2022 - 01.2024
Dental Assistant
Shreveport Bossier Family Dental Care
09.2021 - 10.2022
Associate of Science - Science And Human Communications
Danville Community College
Associate of Science - Advanced Diploma
Magna Vista High School