Summary
Overview
Work History
Skills
Certification
Timeline
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Katharine Araica

Miami,FL

Summary

Personable and analytical, with strong aptitude for understanding complex requirements and translating them into actionable plans. Possesses deep understanding of agile methodologies and user-centered design principles, with proficiency in backlog management and stakeholder communication. Focused on delivering high-impact solutions that drive business growth and enhance user satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Product Owner

Tab32
05.2020 - 05.2025
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
  • Collaborated with development teams to identify and report defects, ensuring high-quality software releases.
  • Conducted comprehensive market and user research to uncover opportunities and align product features with user needs.
  • Led cross-functional release rollout meetings, coordinating activities and addressing stakeholder concerns to enhance product delivery.


QA Test Lead, Business Analyst Product

Tab32
01.2020 - 12.2020
  • Designed and executed test plans and coordinated with dev teams for bug resolution.
  • Implemented risk-based testing strategies to focus on high-risk areas of the application, reducing the likelihood of production issues significantly.
  • Led cross-functional team collaboration, ensuring effective communication between developers, product managers, and QA testers.
  • Created process flows and gathered product requirements to support sprint planning.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.

Customer Support Team Lead

Tab32
01.2020 - 06.2020
  • Led a team of customer support representatives to deliver exceptional service and resolve escalated client issues.
  • Developed and implemented effective support workflows, enhancing customer satisfaction and operational efficiency.
  • Collaborated with cross-functional teams to analyze support metrics, driving continuous improvement in service delivery.


Skills

  • Release planning
  • Business requirements analysis
  • Product backlog management
  • Roadmap development
  • Agile methodology
  • Stakeholder relationship management
  • User acceptance testing
  • Feature prioritization
  • User story creation
  • Customer empathy
  • Design thinking

Certification

Certified Scrum Product Owner

Timeline

Product Owner

Tab32
05.2020 - 05.2025

QA Test Lead, Business Analyst Product

Tab32
01.2020 - 12.2020

Customer Support Team Lead

Tab32
01.2020 - 06.2020

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Katharine Araica